Ebates Reviews – Legit or Scam?


Ebates.com
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Ebates.com

 

Ebates.com is a rewards website where members can earn up to 25% cash back on their online purchases at over 1,200 online stores without having to redeem points, mail in forms, or pay membership fees.

Rewards websites like Ebates earn a commission when you purchase an item from one of their partner stores. In turn, they pay part of that commission to you to ensure you continue shopping through Ebates at their partner stores.

When you initially register at Ebates.com, you will be asked to choose a bonus $10 gift card. This gift card will be awarded to you after you have earned your first $25 in cash back.

Earning Cash Back

Whenever you are hoping to earn cash back with Ebates, you must use either their website or their downloadable toolbar to access their partner stores.

Even if you have purchased at that store through Ebates previously, you must access that store through Ebates every time to get credit. If Ebates does not receive credit for your purchase then you cannot earn cash back.

If you refer friends and family members to use Ebates, you can also earn cash back on their first purchase through Ebates.

Unfortunately, returns and exchanges of purchased items will cancel out your cash back earnings. When you exchange an item, the store will consider that a brand new purchase not done through Ebates, so you won’t be able to earn cash back.

Getting Your Cash Back

As long as you have earned more than $5.01, you will receive a cash back payment every 3 months in February, May, August, and November. If you have earned less than $5.01, your earnings will be carried over to the next check.

You can have the check mailed to you or directly deposited into your PayPal account. You can also have the check mailed to a charity or a family member, if you choose. Simply make sure to set up your account to reflect how you want your earnings paid out.

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Customer Responses, Reviews, or Complaints

Average Rating for " Ebates " is 2.61 out of 5 based on 158 reviews.
  • Ebates does not credit ALL transactions!

    Been using ebates.ca for 5 months and I have been noticing an increasing number of transactions not credited to my account. I'm likely similar to most members and I don't bother checking each and every transaction.

    Thought I'd check this morning and about half of the 30 online purchases have been credited to my account.

    These types of business practices are highly unethical if not illegal. Additionally these rebates are simply baked into the prices of online merchandise, so ultimately the consumer sees no real "savings" in the end.

    Booo ebates!!
  • I have made over $600 in the last year or so. Checks come quarterly.
  • They only track the little purchases. I booked 2 trips with expedia and of course they didn't show up in my pending cash back. then I had to file a claim which was completely ignored. There is no customer service and the site is faulty.
  • Yes...it does work. You do get cash back from purchases made through them. BUT. They do not pay out until they owe you more that $5.

    And ...at least for me they do not give you credit for the entire purchase. I have only recently been paying attention to my account there but on my last purchase of $123 they only said I spent $11.16...the cost of the first item I bought. The previous purchase was $44....the cost of the first of two items. I have contacted them but have not heard back yet....
  • It is a bait and switch site. I got my first check which was a little over twenty. After that I noticed that my shopping trips were not being tracked, I followed their instruction carefully. It was getting to be a pain to contact them every time I didn't get a credit. I ordered a very very large item, $1700 and had clicked on the link through that that said 5% back. It was never credited and they said they don't pay for all categories, yet what I bought was not listed as an exclusion. I even had the shopping trip and all invoices to prove it. I will never use them after that. It is scammy, they get you with a few dollars up front then slowly drop off. Just think if they are cheating people out of ten cents to a dollar on each shopping trip how much does that add up to daily, then add bigger items. Sorry but they lost me!
  • I shop on Amazon...a lot. I almost always go thru the Ebates portal.

    They show I'm loggied in,and I have 4.xx in my account.I've been signed in for about 12 months now..and had a 4.XX balance for just as long.

    After my first check of $27.00 about a year ago I've gotten nothing.They don't acknowledge my purchases at all.

    I didn't write my shoppig number each time or any time. Iwon't be

    getting any money from them.

    This I know.Whatever....
    • I also have seen poor results from amazon purchases.....last two I paid attention...they (ebates) only give credit for the first item purchased. first time was #1 of two items....second time was #1 of 6 items. Not the entire purchase...
  • I thought this would be a great way to earn some extra cash (like I do with my credit card) but once i heard about customers not getting paid, i started to pay more attention to my purchases and i found that i was not getting the proper amount back as well. Then my Friend steered me to a new site called shop.com/handgretail. They have more partner stores with comparative pricing and i am getting the cash back that I was promised. the cash back will only becomes available after the return policy expires, which makes sense. I have fallen in love with all the options on this site... like e-gift, Trends, and My List...And then there is Shop Buddy that provides all the promo codes the store have so i never miss a deal. it makes shopping so much easier. the other cool thing about it is that the company uses one to one marketing from home based business owners, instead of advertising on TV. this means the advertising dollar go to he home-based owner. so when i have an issue or questions about the site I have a phone # to that person who will resolve the issue for me. He has even come to my house and helped me set up some fetchers. Love it.
  • The banner on the site offered Up to 5% off on ebay daily deals and Today Only. I clicked through abd bought three very expensive items one at a time using the up to 5% shop now button each time. all three purchases registered on my account, but they only gave credited me 1% back on each. I have given them all the info they asked for at customer svc., but they seem to be (deliberately ?) missing the point, saying that it takes 2-7 days for the sale to register.

    I purchased these items expecting the 5%. Otherwise, I wouldn't have bought them. If I get the promised discount, I will report it here.
  • Ebates is a total fraud. They are good for the small purchases, but won't pay on larger purchases (unless you open a complaint). I think they are collecting their share from the stores and not paying the customers until they complain. How many people forget or just don't complain?

    I ordered AT&T U-verse though them during a double cash back offer. Their website stated that I would received $100 per service ordered. I got both TV and internet. Should of got $200, but only got $50 after opening a "where's my cash" complaint. I sent them screenshots of the actual offer with the details page, which shows when the screenshot was saved. After both an FTC and BBB complaint, they still insist that they are right and I am wrong. Pictures don't lie. I'm currently sending all of my evidence to the California Attorney Generals office. And I may pursue a small claims case against them the next time I'm in California.
    • Same Story here. I purchased a large item through one of their links which said 5% back. They said all categories are not covered,the link did not say that. This is the biggest bait and switch scam ever.
    • Did anything ever come of filing a complaint with the attorney general? Ebates has screwed me out of cashback on 4 different orders totaling over $200 during black friday 2x cashback deals but I got NOTHING back. I opened complaints with them but they are SLOW in responding and I don't think they are going to give me what was promised.
    • If anybody else wants to do the same, here's the link for the Attorney Generals Office complaint form. Print it out and send any proof with it. http://oag.ca.gov/contact/consumer-complaint-against-business-or-company
  • i used it once and got $39.99 within 3 months. it does take awhile and sometimes u have to call victoria secret or the store u brought items from to send the info to ebates but overall great experience and very little hassle for $39! their customer service took care of issue right away.
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