GiftCardMall.com Reviews – Legit or Scam?


GiftCardMall.com
from 62 reviews Review It
GiftCardMall.com

 

GiftCardMall.com is a website and service provided by Blackhawk Network, the largest provider of third party gift cards in the US and Canada.

At GiftCardMall.com, you can purchase gift cards that may be used at over 140 different places, including clothing and accessory stores, restaurants, and service providers, amongst others. They claim that anyone can find the perfect gift in 5 minutes.

Gift cards purchased at the Gift Card Mall can be searched either by the specific retailer or by category, and can be used either online or at locations. In addition, they offer e gift cards and GiftCardMall.com Choice Cards as well.

Gift Cards and E Gift Cards

When choosing a gift card from the Gift Card Mall, you can pick the retailer, the specific dollar amount, and a personal message that will be sent along to your recipient. Some cards may even be customized with a personal image for a $1.00 charge.

But Gift Card Mall offers electronic gift cards as well, which can be emailed to the recipient with instructions for downloading and printing the gift cards. An e greeting card of your choice will be delivered along with the card.

If you create an account with GiftCardMall.com, then you will be notified both when your payment has been confirmed, and when your e gift card has been viewed by the recipient.

GiftCardMall.com also offers the Choice Card, which allows the recipient to choose their own gift card from all 140 brands carried on the site. Recipients can even request a gift card in excess of the price already paid, and cover the difference with their own credit card.

What Else to Know

Gift cards take 5 to 8 days to be shipped, unless extradited shipping is chosen. After you receive your gift card in the mail, you must go online and activate it before it can be used.

Gift Card Mall is also partnered with major grocery store chains like Jewel Osco and Safeway, so that you can find gift cards quickly and easily in your own neighborhood. Gift cards purchased at the store will be activated at time of purchase; no need to go online.

If a gift card purchased at GiftCardMall.com is lost or stolen after it has been delivered, there is nothing Gift Card Mall can do to help – gift cards are essentially the same as cash, and cannot be replaced.

But if a gift card is not delivered, or if there is another problem with your card, you must call Gift Card Mall Customer Care at (877) 426-2551.

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Customer Responses, Reviews, or Complaints

Average Rating for " Gift Card Mall " is 1.06 out of 5 based on 62 reviews.
  • THIS IS A SCAM! DO NOT USE THEM AND SPREAD THE WORD!
  • Ordered gift card and after verifying my information was canceled with no explanation. I will not use this website ever again.
  • NEVER use this site. It is truly dreadful.

    I received a gift card via email through this site and it has been nothing but a hassle. First, the site itself is a bit clunky and difficult to use. However, that is not really the biggest problem. The biggest problem is that when I finally figured out how to use the site and tried to redeem my gift certificate they cancelled my order. I called them 5+ times making the same complaint. The customer service people, while quite friendly, would tell me the same thing: They are so sorry and they have made an inquiry. A supervisor will call me soon. Only once, after my initial call, did someone actually contact me. She said she would look into the problem and call me back. I never heard from her again. I finally called back (this is now over 3 months since receiving the card) and demanded that a check be sent to me. Supposedly they are sending that and it will be here in 15 days.. if that actually happens, I will be shocked. Terrible company. I work for a job where we need to buy gifts for clients relatively frequently and I KNOW that I will NEVER use this company.
  • This place is bulls***. Ordered an Amazon ecard to get Kroger fuelpoints. My credit was charged immediately but the email I got said I would have to wait to get the ecard. After waiting all day, I received another email saying they couldn't process my order. They certainly didn't have a problem processing my payment. Now I have to dispute the charge and still get a giftcard another day. Get your act together GC Mall!!!!
  • So I wanted to do an electronic download of an iTunes gift card and Google returns gift card mall in my search.

    I look at the options and it says download today, so I fill in the order info click the buy now and surprise, due to be shipped in 3 days. WHAT......???, so I call customer service and before they will answer any questions about the order I am subject to a random security fraud check to which they ask me 20 questions. After all this she tells me there will be a 3 day hold before the download is available? Again WHAT.???!! Ok that's fine please just cancel my order, I will just run to 7/11 and pick up the gift card there, I just didn't feel like going back out tonight. Oh I would be happy to do that for you sir, but I need to inform you there will be a 15day hold on the charge...... WTF? Gift Card Mall you suck!
  • They cancelled my order 2 days after I placed the order with no explanation. Seems as if they don't care to inform customers. Will be buying from Amazon directly from now on!
  • It is a total scam, please do not give to these thieves
  • DO NOT BUY THEIR GIFT CARDS!! I purchased over $2500 in VSA cards- 8 cards total from my local supermarket (as giveaways to our customers). We mailed the cards to our customers and they all received the physical cards, however when they went to use them most of them had already been used. I went back to the market where the purchase was made and they told me they do not have access to the physical credit card numbers, only the card company does. Someone internally at the company is able to see the cards activated and they create their own cards and use them in full. Then they make the dispute process horrible and long, in an effort to get you to give up. If you want a VSA gist card, go to your local bank and buy the gift cards, it's more secure. DO NOT BUY the gift cards you see at markets, CVS, Walgreens etc. They are all from GiftCardMall and they are a scam!
  • I too wish I had checked some reviews before giving them $500 of my company's money. I can't get a refund and I can't get the product either. The lady that I spoke with, Susan, was a complete bitch, who didn't even try to hide the fact that she was unwilling to help. I highly recommending saving yourselves the time and trouble, it is not worth it.
  • I wish I had checked here before buying. I ordered a gift card for Michaels. It never arrived. They promised to resend. Never did. Then they gave me a reference number for the reprint/ refund. still nothing.

    Run around x 100000000. This is a dishonest company. stay away.
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