Market Force, at www.MarketForce.com, is a company which uses something they call “customer intelligence” to help multi location business owners please their customers and orient performance in an efficient and profitable way.
Market Force defines customer intelligence as a “new, emerging methodology” for insight into your customers’ experiences in your store, as well information on the stores themselves, and your finances, and most importantly, how the three interact.
They claim that they will use advanced analytics to determine what store level changes will impact your finances the most. As part of their intelligence gathering system, Market Force employs Secret Shoppers and Certified Field Associates on a paid, part time, flexible basis.
The Mystery Shopping Opportunity
Mystery shoppers are assigned to go to a wide variety of retailers – such as gas stations, grocery stores, restaurants, or banks – to basic shopping tasks and then report back on the customer service, product selection, cleanliness, or other specific information sought by the assignment.
Mystery shoppers are either paid for the assignment they complete, or they are reimbursed for the purchases they made while on the assignment. For example, if your assignment is to evaluate service at a restaurant, often you will be reimbursed for your meal instead of paid for completing the assignment.
Market Force also employs what they call Certified Field Associates (CFA), who are different from mystery shoppers because they perform different types of assignments, such as checking store displays, whether a specific item is in stock, or head counting in movie theaters.
CFAs are paid for all assignments they complete successfully, as well as potentially qualifying for reimbursement for tickets and concessions for certain movie theater assignments. With Market Force, you can sign up to be both a mystery shopper and a CFA.
What to Know
If you are interested in signing up as a mystery shopper or CFA with Market Force, you’ll have to 20 years old with at least a high school education, as well as a computer with high speed internet access. Some jobs will also require you to have a digital watch and/or a digital camera.
It is free to apply to Market Force, and your application will be evaluated within 48 hours of submission. If you are accepted, you will be contacted by email.
But it is important to note that if you are accepted, you will not be an employee of Market Force. Rather you will be acting as an Independent Contractor, which has different tax requirements that you should know about beforehand.