MyCleanPC Reviews – Legit or Scam?


MyCleanPC.com
from 10 reviews Review It
MyCleanPC.com

 

MyCleanPC.com is a downloadable program that promises to make your PC faster, safer, and cleaner. All you have to do is download, scan, and fix the problems identified by the software.

If you are having problems with screen freezes, computer crashes, or errors, MyCleanPC claims that you may have spyware, viruses, infected emails, or spam that may be to blame.

The software you download at MyCleanPC will quickly identify these problems and clean them, in order to increase your speed and safety. If you are interested in what MyCleanPC has to offer, the first step is a free diagnosis.

What Does MyCleanPC Offer?

When you opt to have your free diagnosis done by MyCleanPC, what really happens is that you download CyberDefender Registry Cleaner.

A registry cleaner is a type of software designed specifically for Microsoft Windows systems, so unfortunately MyCleanPC won’t work with Mac computers. The purpose of this software is to remove redundant or unwanted items from your Windows registry, to increase the speed and efficacy of your computer.

There are many free, downloadable registry cleaners available online. But while MyCleanPC allows you to download and scan your computer with CyberDefender for free, you will have to purchase the software for an estimated $30 before it will actually clean your system.

Is It Worth It?

Well, that’s up to you really. PC World reviewed CyberDefender in 2009 and said that while it identified more problems than other, free registry cleaners, it had less advanced features and settings.

However, MyCleanPC claims that in addition to just getting the CyberDefender software you will also receive LiveTech, a remote PC repair service available to you 7 days a week.

Finally, if you activate the software and find out that it doesn’t fulfill your needs, you can request a refund within the first 30 days of purchase.

Related: How to Clean and Speed Up Your Computer For Free

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Customer Responses, Reviews, or Complaints

Average Rating for " MyCleanPC " is 2 out of 5 based on 10 reviews.
  • Not legit. MyCleanPC uses unethical marketing tactics. It advertises a program that is supposed to "clean" computers for $19.95/year. That sounds reasonable, but fine print on the order page, on a grey background says that after paying the $19.95, the buyer will be billed monthly for 24/7 live support, unless the buyer cancels.

    All the large print and medium print only refer to the $19.95/year cleaning program. The fine print is hidden where most consumers won't notice it. The necessity to "cancel" something one did not order seems counter-intuitive at best and downright dishonest at worst.

    I tried to get my money returned, and though I had never once used their 24/7 live support (if it exists) and this would have been easy for the company to check, they refused to return the money they charged my credit card for services I did not receive.

    Because the ordering page actually mentions the monthly charge, even though in fine print on a gray background, their tactic is probably legal, if barely so. The company appears to be defrauding customers by design at the rate of $19.95/month. Most people are probably chagrined at themselves for not reading the fine print when they notice the unauthorized charges and they chalk it up to experience. I had not paid attention for a number of months before noticing the charges, and the total amount was significant. But the company basically says "Too bad for you. We got your money, and we aren't giving it back even though you received nothing for it.

    Computer experts advise that "Temporary files are not slowing down your computer, and neither are browser history entries or cookies. Registry entries are generally not a problem — there’s a reason Microsoft once created a registry cleaner of their own before discontinuing it and advising people not to use registry cleaners." In other words, even the $19.95/year program (if it works) doesn't do anything useful. If your computer is running slow, run a disk fragmenter instead. The took is included with Windows.

    MyCleanPC is a scam offering unneeded services and charging for undelivered services.

    MyCleanPC is a version of CyberDefender that also sells as DoubleMySpeed.com and MaxMySpeed.com. All these programs are scams advertising unrealistic results and actually installing software that slows down computers. The "errors" they find on a free scan are also found on brand new clean computers, as testified by qualified tech experts. In other words, these are not genuine errors. The programs will not make your computer run faster, but they will take your money.

    Don't believe the 5-star reviews. In all likelihood they are "reviews" paid for by the company and are actually used to advertise their products.
  • MyCleanPC is essentially a scam. The "free" product really does nothing. They advertise software for $19.95/year that is supposed to get rid of useless files - which seems like a reasonable deal. But people who do not always read the very fine print (on a grey background, so it doesn't show up much) on the order page, get billed $19.95 *monthly* for supposed 24/7 live support which they did not order and never use.

    And the company will *not* refund these fraudulent $19.95 monthly charges if you miss the 30-day refund opportunity.

    Basic honest business practices suggest that you should not have to pay for services you did not get. It's easy for MyCleanPC to check that they did not give me even a minute of "live support," but they have no intention of refunding any money.

    Do not engage with this company!
  • How do I uninstall this "My P. C. cleaner" off my computer?
  • Not legit! Plugged in a new computer and it started billing me. Tried disconnect but I guess all new Microsofts need them. Phony group.
  • MyCleanPC is not legit!!! I had mistakenly installed this hackware on my computer thinking that I was installing McPaws CleanMyPC. They are not the same!! Buyer beware!!
  • Don't believe the people who say this is 5-star. They are probably spambots. The real thing is a scam.
  • It's a SCAM and doesn't fix anything!
  • I had the same experience, I was just on the phone and had to threaten them with calling my bank and the Attorney Genera's office if they didn't reimburse me for two months of charges on $19.95! I also told them that I did not know I was being charged monthly for tech support. The customer service insisted it was on the page where I installed the software. Not! And my computer crashed when it was being installed. So I am not using it. It may a good product, but there are a lot of scammers out there trying to hack into your computer. My trust level is very low right now. And, i do not want some tech person having the ability to get into my computer, THat's what freaked me out the first time. Just give mr the software, I can install it myself. It feels insidious,
  • They offered a free week for $1, but then started charging me a monthly fee of $19. I did not see any warning that this was a monthly subscription. They also spam you with text messages and calls and the app has a popup ad every time you start your machine. It's more like a spam app than a support tool.
  • This my clean pc is a scam how do i get it off my computer?????
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