MyLife.com Reviews – Legit or Scam?


MyLife.com
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MyLife.com

 

MyLife.com is a familiar name to many people, due to their extensive television advertising.  My Life is a website that claims to be able to connect you with past friends and acquaintances, and also to let you know who is searching for you online.

MyLife often claims that it will let you know who is searching for you “for free.”  Technically, this is true.  Once you enter your name into their site, it will give you information like “5 Men and 11 Women are searching for you” including one more specific example, such as, “A 32 year old woman who lives in Anytown, USA and attended American University is looking for you.”

However, to get the specific names and details of those that are searching for you – or the details of the people you are searching for – you must become a paid member of the site.

What Do I Get as a Paid Member of MyLife?

Generally as a paid member of MyLife.com you get a big headache.  The complaints about this company are all over the internet, and the accusations being made are fairly serious.  They include, but are not limited to:

  1. MyLife provides search results that are inaccurate and sometimes even made up, just to entice you to become a member.
  2. MyLife “hacks” your email account and spams your contact list with invitations from you to join MyLife.com.
  3. MyLife asks you to authorize your credit card to be charged a certain amount, but then charges you far more and more often than they said.

The first claim charges that My Life provides you with a glimpse of people that are looking for you to entice you to become a paid member.  After you do become a paid member, however, you receive a list of names that you are completely unfamiliar with.  Angry customers say this is because MyLife is making up the list of people who are searching for you.

One customer was so convinced of this, he entered his name as gibberish, similar to “sfg shgshdhsg,” and was informed that seven people were searching for him.

Secondly, the privacy policy of MyLife.com does admit they will scan your email contacts and send invitations out to those who aren’t yet members of MyLife.  However, they claim they will only do this with your permission.  While the argument has been made that simply becoming a member of MyLife is the act of giving permission, many complaints have been filed by people who say they never become a paid member of MyLife, but their email accounts were hacked anyway after they visited the website.

Finally, the Terms and Conditions policy states that when you sign up for their services, you are also signed up for the services of third party institutions, though these third parties and the cost of their services are not listed.  In addition, the Terms claim that only some of the website’s functions are considered free with membership, while others incur additional fees.  However, nowhere on their website do they explain which functions are included and which cost extra.

This is why customers have experienced signing up for membership on one day, and sometimes within 24 hours their credit card has been charged with over $60 of extra fees.  Other customers say they expected to pay a low amount for their monthly membership and ended up with almost $200 in charges after the month subscription was up.

All these claims and more have been outlined in a class action lawsuit currently filed in the state of California against MyLife.com.  If you are looking for a way to reconnect with former co-workers and classmates, you should probably stick to the more established search engines and social networking sites.

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Customer Responses, Reviews, or Complaints

Average Rating for " My Life " is 1.12 out of 5 based on 181 reviews.
  • Irene says: August 20th.2014 at 8:56P.M. They tell you they have 7 results for someone your looking for and 3 results are the person your looking for,the other 4 didn't go to the same school. One might be the same age,the other 3 not near the same age, not the same town in fact are even from out of state. I'm not able to login to my account to review all details of the person I was looking for. So,I called to cancel my subscription and told them why.They weren't going to give me a refund and I told them they're nothing but crooks. I only had it for 2 days and I tried everything, including help from Customer Service but nothing worked.However, they will refund half of what I paid, although I think I should get a full refund.The company is nothing but a scam.
  • This site sent someone I considered a friend and alleged some invasion of privacy and even to the point of theft, shameful.

    They have not only damaged my name but a friendship.

    I think they are the lowest of low and warn others of their pitiful spam techniques.
  • I was looking for my Deceased Mother's Obituary...Found her on "My Life" as a registered user 84 and her location po box and address...my mother never owned or used a computer, never belonged to any social websites..they just took her information and popped it on there...disgusting that they steal information and put it on there as a data base to lure others into believing that she is a user and still alive...
  • I've had serious problems with these guys. A class action lawsuit was recently filed over MyLife's shady partnerships with third party vendors, and I'm thinking about joining it -

    http://www.prweb.com/releases/2014/03/prweb1166919...

    Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"

    Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”

    Atlanta, GA (PRWEB) March 13, 2014

    Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”

    According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.

    The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.

    The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.

    The new complaint alleges that Vertrue’s “savings clubs,” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.

    The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.

    The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.

    Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.

    If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at [email protected] or by calling (770) 444-9325. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
  • I don't even see where to contact them.
  • I absolutely hate this web site. I googled my name and seen myself on here. I don't recall allowing these people to display my information or to even have it to begin with. So today I claimed my profile to take control of the account. I am now trying to figure out how to delete this mess.
  • I googled my name and found it on this site.

    I have never heard of this site and definitely never signed up, and my name is on it.

    I haven't lived in the country stated for over 7 years and I only lived there for 1 year and never shared this information on any social media site.

    This site is disgusting and I hope people are smart enough to avoid paying money for misleading information.
  • Tis site may not be everything it says it is but it was the only way I was able to find some one from my past. I did not make contact with them but I'm not sure if that was their choice or the way the site works. I do think it does overstate what it can do and I have not come to the point where I try to end my contract yet but so far it has been useful in finding people no other site has found.
  • its a scam.......run......faster
  • One day I giggled my name. My picture and my info came up in mylife.com. How did they get my info and picture have no idea, but I never signed up with them. To me it looks like they stole my picture from Facebook years ago when it was on my profile. The info is 80% accurate. I do not want them to keep my picture and info up, wondering what should I do?
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