PeoplePerHour Reviews – Legit or Scam?


PeoplePerHour.com
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PeoplePerHour.com

 

PeoplePerHour is a website that connects small businesses with freelance workers from across the internet to help them complete small projects quickly and affordably.

According to PeoplePerHour.com, thousands of small businesses use them to hire remote, freelance workers to complete small projects, or just to work for a few hours a week. They claim this allows small businesses to stay flexible.

PeoplePerHour says this benefits small businesses because they can create virtual teams of people across the country – or even internationally – “without the red tape, cost, and bureaucracy of traditional employment.”

They have seven main categories of projects: IT/Programming, Marketing/Sales, Design, Admin/Secretarial, Writing/Translation, Accounting/Legal, or Other. Each category is broken into smaller, more specific categories so workers can something that works for them.

Both businesses and workers can register at PeoplePerHour.com for free. The website does take a small fee from workers, however, when they successfully book a job.

Do you have any experience with PeoplePerHour? If so, please leave a review below.

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Customer Responses, Reviews, or Complaints

Average Rating for " People Per Hour " is 1.73 out of 5 based on 118 reviews.
  • As a freelance web developer.

    My suggestion is don't waste your precious time with PPH.

    Guru.com is the best.

    Safe for both ends.
  • scam: peopleperhour does not read disputes but just goes 50/50

    so if one bids on a 2000 job and do not deliver, u still get 1000 paid
  • Very poor service

    I posted a job, and awarded to a provider. But after 2 weeks, it appeared that the provider did not know how to do the job, so I asked him to cancel the project, It was cancelled but the deposit was not refunded, because the provider did some work (I got screenshots only). So if you get a provider that can not deliver you will loose your money.

    same thing as previous review

    CHOOSE YOUR PROVIDER WELL, Or put no deposit in.
  • Hi everyone,

    My name is Timea Szabo and I am the community manager of PeoplePerHour.

    We appreciate that everyone has different business needs and PPH is not right for everyone but we are here to listen and to help resolve any outstanding problems.

    There have been a couple comments which we would like to address, although regrettably due to the anonymity of all the reviews we cannot crosscheck users in our database and resolve inquiries unless you decide to contact us directly (please do, we would love to help) via [email protected].

    As an open marketplace where Sellers and Buyers alike can sign up for free, the challenge is to create a quality website without compromising our ethos and infringing too much on organic communication between Buyers and Sellers and it goes without saying that the safety of our marketplace is paramount. As part of our security measures we occasionally have to undertake extra steps to verify payments made on our site. As is standard practice this can involve asking for trusted forms of identity where it has not been possible to sufficiently verify a payment through other means. Due to the systems we have in place this level of verification is rare, but when it is necessary we aim to complete this step as quickly and as painlessly as possible to minimise any inconvenience for the parties involved.

    When choosing to work with a freelancer, we strongly suggest to take into consideration their profile quality, number of sales, customer satisfaction score, portfolio, user status, and endorsements, in order to select the freelancer that best suits your needs and budget and one that will deliver to the highest standard. Much like other online marketplaces, on PPH purchasing a service for cheaper than the market rate or without any reviews is taking a chance that could pay off and this also allows new Sellers to get started and expand their clientele. But given that many of our Buyers are cash-strapped small business owners and our new freelancers are keen to offer their services at a better price-point to establish themselves, it all works out at the end. Meanwhile, there’s also room for getting your complex job done with some of the most talented freelancers out there either by posting a Job or purchasing a top rated Hourlie.

    If you have any questions or comments, please do get in touch with us via email.

    Best regards,

    The PPH Team
    • Thanks for your reply? Any chance I could get back the £100 you scammed out of me please? I submitted all the passports, tax forms and address forms asked for and you still took the money I earned from the client and did not return it to the client himself (I checked). Your site is a scam and needs closing down.
    • Thanks Timea for the well explained reply. As in most cases the few people who think they are 100% in the right 100% of the time and full of their own importance will always leave bad reviews because we all cant see how special they are (see Sams comment above to see what I mean!!)

      Pity more of the over half a million happy freelancers on People per hour dont leave the true reviews
    • Would you please stop spamming mail inbox, that's all I am asking.
    • get lost and close that scam website of yours ASAP! I'm in the process of going public and I mean proper public via media as a friend of mine works in evening echo news papers and I can assure you that I will try everything in my power to bring you scams down as people clearly had enough of your BS.....
    • BS!Your only motivation is GREEED. Any derision taken it dictated by profit, and no respect to users what so ever.
  • I worked with People Per hour for quite some time. I found their web designers cheap, but you get what you pay for. The good ones that you can actually communicate in English with, you could find more cooperation and knowledge dealing with U.S. web design companies. I would NOT use another people per hour web contractor, it was a nightmare. I tried several, by the way, same story with all.

    But the worst is, once they have your money, they do everything in their power to keep it. I deposited extra funds to cover upcoming artist contract work that I was going to be doing, just to eliminate having to constantly pay the invoices and deposits. What a mistake. They said they couldn't convert my "Wallet" money to pay anything but American dollar invoices. But they had no trouble taking my US dollars and converting them when they actually had a real invoice. My wallet money was "stuck" in their system and I could not get it back. Then they gave me six hours to respond to them if I wanted it back -- six hours during a weekday, business day, when I wasn't and couldn't be on the internet to respond. So they turned it into British pounds and took a hefty service charge out to convert the money -- when I specifically asked for a refund and NOT to convert the funds at that point. BE CAREFUL, THEY WILL KEEP YOUR FUNDS AND YOU WILL PLAY HELL GETTING YOUR MONEY BACK, AND THEY WILL TAKE A SERVICE CHARGE OUT EVERY TIME YOU TURN AROUND, UNTIL THERE'S NOTHING LEFT!!!!
  • As a freelancer you will only make (some) money with People Per Hour if you earn over £178 per month at least. Under that, you will pay up to 18% of what you earn. On top of that, if you want to get an employer to be interested you have to pay to be featured.

    Advice:If you apply for a job, make sure it is for over £200 per job deliverable and payable within one month.

    People Per Hour are the biggest pimps in the business.
  • Before anyone suspects cheerleading or the like, you can look me up as a valid user on the site.

    I have been using PPH since Nov 2012. The only challenge I found was getting the ball rolling but otherwise, I have never had payment issues or anything.

    If I think a buyer is offering too little I don't go for it but quite honestly, I have secured writing 20 articles per week for £5 each to writing 2 articles per month for $100.

    I think PPH are excellent and if you are struggling to get jobs, maybe you should focus on writing strong proposals - that's what I did and it helped.
    • ET is no-one else allowed to have a different opinion than you? Sorry, didnt realise how important you are
    • PS - Well done on getting the PPH Ambassador badge Sam!

      (PPS - on your profile - relEvant not relAvant)
    • No disrespect Sam, but are you implying that £100 a week for churning out four articles every day is a good rate?
  • They are not helpful at all when you need them to. They take ages to look into dispute and they are not protecting the parties when they could.

    I have also come across people collecting proposals for their own sake, and PPH have done nothing about that either.
  • @Rich you're an interloper and no one is fooled by your cheer-leading.

    PPH is a great platform for contractors and clients but they have a cultural problem in their customers services department which leads to an unnecessary churn rate (@Rich is a typical example).

    I have used PPH as a supplier and customer and have not suffered any issues, but very few of the ~70 folk I have exchanged business with have been so lucky.

    Some have left PPH in frustration over money matters. Surely a sacred duty to a platform which relies on the honour system to survive. Without trust PPH is nothing.

    They interpret "escrow" incorrectly too. There is no subjective meaning to the word. The money is not theirs, it is a tool of their trade and like anyone who wants to be recognised as a proficient tradesmen they must learn how to use their tools properly.

    Whingers!

    =========

    And for the person who is fed up with all the whinging about PPH I suggest he stops using Google to look for them because he won't have any time free to whine about the whingers.

    Thinkers!

    =========

    If you are thinking of joining PPH I suggest you do - but go in with your eyes wide open. Unless you are some-kind of demigod in your trade you will be competing against people just like you except many of them will charge a button for what you want to charge a dollar.

    The reason I think it IS a good place to work and/or to buy is it is a great platform to find new business partners.

    Against PPH rules but with care I have squirrelled more than $200k in the last year that I would have lost if I attempted to use their escrow system - they lose a lot this way but that's down to their lack of acumen and common sense.

    They force your hand due to ridiculous rules and constant intervention in your business, holding payment to your supplier and thus obliging your supplier not to deliver or complete a project.

    Or maybe your customer/supplier's account is frozen because they suspect a rule has been broken (common, they are neurotic). As an innocent bystander you lose money or a supplier and its completely out of your control unless...

    Get an email address or phone number right at the beginning and take it offline then YOU remain in control.

    And never never engage a supplier or take on a new customer until you have spoken to them on the phone.

    I have never had a contract go bad and I put that down to vetting the other person by phone first, you can tell a lot by asking a few simple questions but if you never speak to them you will never know.

    If you decide to work together swap IM and email addresses too.
  • A creative director I know used PPH recently for some storyboard work, what they got back looked like a 12 year old had done it. PPH is clearly full of people who won't cut it in the real world, the work had to be done again properly.
    • Great reply Rich!!
    • Your creative director friend should have gone for a more experienced professional then, rather than a lower 'bid'. PPH is full of highly talented professionals and freelancers. Or did he get work from all sellers on the site? No. Just slating because of one!
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