Profinity Reviews – Legit or Scam?

Customer Responses, Reviews, or Complaints

Average Rating for " Profinity " is 1.43 out of 5 based on 169 reviews.

• I worked with them. When I call a customer service phone line 9 times out of 10 its going to get ugly. I don’t get pushed around by anyone, and I’m not going to take any “stuff” from anyone when I got something over the internet. When I called the customer service people were real nice. Maybe I had a chip on my shoulder, but they did not argue or yell. They explained things so everything was clear. I don’t expect anyone to solve the country’s problems with a phone call but they were good folks and maybe I was a little rude, but I used their service. I don’t have it anymore because I got what I wanted and then canceled, but when I had it their people were nice and helpful.

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• I did not see anything abot job but i did ask them to get my credit score because I wanted to get a used toyota. They gave it to me. I saw some things on the report I didn't know about so I called them. They told me what to do about that. That was pretty much it. I didn't have any problem with that.

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• When I used them I saw are a lot of options for getting a credit report but I read that these guys were okay and that is what they were to me - okay. They did not hand me my credit report on a silver platter, but they did gove me my credit report. And when I told them that I wanted out of there program they said ok and I was out of their program. I can't celebrate them because they did not give me anything for free, but they did what they said they were going to do and that was fine. The people I spoke with on the phone were fine and I think they were americans but I don't think you can really tell these days because I think people in other countries get accent training, but I did not ask anyway so I don't really know.

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• Yeah I used them too. My experience was fine, but I just wanted to see what other people said because I know that one person's experiences are always the same as everyone else's. So you think it is better to hire people in the US even when people think that this might not be the best company? I mean, I'm hearing mixed things below. On the one hand I think it is a good thing to hire people in the US, on the other hand I don't think it is a good thing to hire people for just any job. Because if people feel like they are working a job that hurts people that is not good for their souls. So I am not sure from what I am reading. So I guess I can only talk about my one experience, which is they said what they did. But I wasn't signing up for section 8 housing or anything, and I didn't ask for my money back because they just did what they said they were going to do and that was fine. I wanted my credit scores and I got them. That's what they said they were going to do and they did it. So I am only speak for me.

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• This company is crap. The "Head Supervisor" Melanie says she doesn't know who the president of the company is and no one would be able to help me today, tomorrow, or ever. They started charging my account in september for the free 7 day trial which i didn't even sign up for and in october i got charged about 88.95 and for the past five months they have been charging me 29.95 even after i told them to cancel in October when i was charged the 88.95. Yes i should've checked my banking statement more thoroughly but today i called when i got an email saying they were going to charge my account and the first time i asked to speak to a supervisor she hung up on me! Then I was transferred to Melanie who says they can only refund back three months. I have worked in this sort of business before so I know if they can take it out of my account they can put it back, its just a pain in the ass. I argued with her for an hour and the only thing she gave me was 60 bucks out of the 209 I deserve because i never authorized them to take this money out anyways. I never signed up for it and melanie wouldn't give me the corporate phone number or email she gave me some bullshit address across the country. She has "no idea" who does the billing but she's the head supervisor? She also supposedly doesn't have a boss to report to. I want MY MONEY BACK !!

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  • The owner's name is Matin Toha
  • Yep, it's a scam, alright. My son said he applied for a job which required his credit score so he called Profinity and gave them MY credit card number from a card that I had given him for emergency use only. The Profinity representative told my son he has no credit and that he could not help him. When I recently paid off and closed the credit card account I received a statement with a new charge for $9.95 on it, which turned out to be a recurring monthly Profinity charge that neither my son nor I ever authorized. Such bad business behavior leads me to conclude that "Profinity is a profanity".
• That's funny, when I told them I was getting this for section 8 they told me that what I clicked on was a scam and they would not take my order... and even tho I said that it wasn't... not sure why they said that or how that culd work but the fact remains that they would not take my money which I guess is kind of weird but honest anyway..

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• I was applying for section 8 housing. They have placed their ad right in the middle of the process.I shouldn't have accepted it, that's my fault, but the placement of their ad is poorly managed.

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• I used them and you would not believe what I found. So I leased a car back in 2007, and I never missed a payment. I never eve r miss any payments, it is just the way I was raise. I’m not even late with them – I think that comes from the way my parent raised me but whatever.
  
  Anyway, I say that this company said that I had paid late not once but twice. But it just wan’st true! Not at all!
  
  And, to make it worse, it was affecting my credit. It was actually lowering my credit score. How would I have ever know this? And what happens if someone else does this to me? As they say, it’s not the stuff that you know about that gets you in the end, it’s the stuff you don’t.
  
  So I say to everyone: wither you do it with these guys like I did or some other way, always keep an eye on your credit report. Because you could be absolutely perfect and pay everything on time and some else screws up and you have to end up paying for it!

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• It all started as being part of an accelerated tutorial from VINDALE RESEARCH.Profinity pops up and I thought it was part of the tutoring,because it said I would not be charged anything.So I gave them a credit card number and finished the tutorial.Later I found out that the card had been charged a $1.I need to find out how to cancel the trial before they try to charge me some more money!!

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• I call them and I really enjoyed working with the young lady I got on the phone this evening. She not only described what I needed to
  
  do online but she went through it piece by piece on the computer to help me so that I knew exactly what I was doing and I felt comfortable getting online and I really appreciated that.

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