Established in 1986 in Rochester, NY, Sutherland Global Services describes themselves as one of the world’s largest independent outsourcing companies focusing on business processes and technology management services.
According to their website, they employ over 30,000 professionals in more than 40 operation and business centers in over 13 different countries all over the world. Sutherland Global says their one goal is to help their clients maximize customer lifetime value.
Sutherland also has a large workforce that works from home using their Sutherland Virtual Workplace. This virtual workforce allows them to provide their customers with an “upscale, high quality, flexible work at home business model to enhance their existing outsourcing strategies.”
[email protected] is what this company calls their at home workforce. There is a variety of different positions they offer to their remote employees, including Technical Support, Customer Service, Back Office, Inside Sales, and Management and Supervisory positions.
Sutherland Global Services’ work at home employees are not independent contractors, like at many other companies that employ remote workers. Instead, you are considered a direct hire employee.
What This Means to You
Direct hire employees that are full time will have access to complete benefits, just like any other employee of the company, while part time employees are offered a basic 401k. However, since you are not a contracted employee, if you are hired for [email protected] either full time or part time, you will not be able to work as a telecommuter for any other company.
In addition, as a direct hire employee, if you accept a position you will be offered paid training. Taking part in this paid training does not obligate you to work for Sutherland Global for any length of time – if, after training, you decide this job isn’t for you, you can decline the position.
People who are interested in working for their Virtual Workforce must send their resumes to recruit.suth.com in response to a specific position in order to be considered. Unsolicited resumes will not be accepted.
Customer Responses, Reviews, or Complaints
Honestly if they don't just ask for a dxdiag.txt (a notepad file generated with all of your system specs that is literally a 5 second process max) and the results from an ISP speed test. (there are multiple legit sites online that do that and even steam does them.) They are most likely a scam.
Now I have to run my antivirus because it's not detecting anything after full scanning. Is my PC safe? It's a good thing I don't store financial info or anything important on that PC.
Is this a scam email id?
Plus their grammar is pretty bad. They are not very good scammers lol
If they talk about sending you money for equipment, it's not Sutherland. They do NOT pay for a computer or anything to work from home.
On Wednesday, September 19, 2018, 12:18:52 PM EDT, jolly fred wrote:
Our HR Dept has reviewed your resume published for an ( Administrative Assistant/ Customer Service Rep. Candidate. ). Your resume has been reviewed and you have been shortlisted for the next step.
We are pleased to invite you to an Online Interview for the position.. You are required to contact the Personnel Manager Mr. peter smith He will brief you more concerning the position and company.
This is an immediate hire. Therefore, The interview will be conducted Online via Google Hangouts. You are needed to install/download Google Hangouts APP on your PC or Phone . Once done, you are to invite him on Google Hangouts. His Gmail ID is ([email protected]
) You can as well send him an email address on( [email protected]
) in regards to the Online interview.
Your Verification/Hiring code is "HRP7KR5S", this would serve as your identification code through out the online hiring process.
Your swift response matters a lot in this position. Email [email protected]
if you are having any problem adding him on Google Hangouts .
We look forward in working with you as a team. I wish you Good Luck on the interview...
Mr. Peter smith
1. I had never applied to their job before!
2. No company pays $30/hr for new customer service rep
3. No company will do video interview for such positions without a resume, questionnaire or some sort of preliminary assessment.
4. Email comes from a Gmail account. Which employer will run a sizable business and not have their own email domain?
5. Company name keeps changing in different sections. A. Schulman Company to Sutherland Global Services!
1:25 PM (5 hours ago)
to bcc: me
Welcome to (A. Schulman Company), Our recruitment team viewed your resume Customer Service Representative/ Call Center Representative Part Time/Full Time and we are pleased with your qualifications, we believe you have the required qualifications to undergo an online interview.
You have been considered and scheduled for an online interview to discuss more about the position offerred. You are required to set up a Skype Account (www.skype.com) and download the app from the app store i.e for smart phone and for PC .
After this process, you are to add Mr Peter Johnson on Skype, his SKYPE ID is [email protected]) or add him on google hangouts at([email protected]) add to your buddy list now. he would be online waiting to talk to you by Asap, If you have any problem in setting them up, you can email him on ([email protected]).
Your verification code is BBRU6894, this would serve as your identification number throughout the online hiring process. Your timely response matters a lot.
We look forward to having you on the team.
Interview Scheduled : Online.
Venue: Online Skype or Google hangouts
Training is Available
Hours available: 30-40hrs/Weekly
Pay rate: $30.06 per Hour
Your swift and timely response matters a lot in this beneficial position.
Best Regard :
A. Schulman Company.
www.Sutherland Global Services.com
Fortunately they did not follow up since am pretty sure they saw that I live in a 1/3 world country so they judge I was not a worthy catch.
Testimony like this one are really helpful for desperate people looking for a job.
Please be careful, and always second guess offers that are straight very generous and easy onboarding.
they would send me a cashier's check to purchase software, (2014 Peachtree), and instructed me to hold it 24 hrs. exactly before making my purchase? I said I wasn't comfortable with that, why couldn't I just buy it and they reimburse me or send me a download link? They hung up on me at that point. SCAM TO ME.
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