LivePerson (www.LivePerson.com) is a company which claims to provide meaningful “customer connections” in order to help your company increase sales and improve your customer service.
LivePerson says they specialize in creating “connected customers,” which they define as being customers who buy more often, spend more, and promote your brand to others because of their brand loyalty.
In order to help you create a base of connected customers, LivePerson offers a wide variety of products and services that they say will allow you to connect to your customers in real time, at every stage of their lives.
What is a Connected Customer?
Essentially, a “connected customer” is one that has access