Market Force, at www.MarketForce.com, is a company which uses something they call “customer intelligence” to help multi location business owners please their customers and orient performance in an efficient and profitable way.
Market Force defines customer intelligence as a “new, emerging methodology” for insight into your customers’ experiences in your store, as well information on the stores themselves, and your finances, and most importantly, how the three interact.
They claim that they will use advanced analytics to determine what store level changes will impact your finances the most. As part of their intelligence gathering system, Market Force employs Secret Shoppers and Certified Field Associates on a paid, part time, flexible