TaskRabbit.com Reviews – Legit or Scam?

from 28 reviews Review It


It is hard to catch up in life with limited time in the day. Getting things done with the continuous interruptions of our daily lives can be frustrating. It is easy to be sidetracked by situations and last minute requests, which can leave you in a bind.

TaskRabbit’s services are available to provide relief for any personal or business related tasks you need help with, you cannot get to, you do not have time for or you are not able to do yourself.

TaskPosters name their own price when they post a task, the price should be carefully calculated. Some factors to think about when calculating your price should include the amount of travel associated with the task, the amount of time it will take to complete the task and the difficulty or special skills a task may require. Remember that TaskRabbit runners do not receive benefits, they do not have growth opportunities and some of them do not have a stable income, so price you task fairly.

The TaskRabbit is paid for price of their bid and any reimbursements they are owed. The company charges TaskPosters a fee for their service based on the amount of the bid, the higher the bid, the lower the service charge is.

Post your task online through the TaskRabbit website, TaskRabbit runners will bid on your task. You may choose which TaskRabbit is the one for you based on the price of their bids, their experience and skill sets, their location, their demand, or their leader board ranking. The leader board is a point system for TaskRabbit runners to earn points by receiving good reviews, responding quickly with bids, accurately bidding, and encouraging others to join.

Is TaskRabbit Safe?

TaskRabbit runners are fully screened to ensure the safety of TaskPosters. Their identities are verified, they have a thorough background check, and their reputation is reviewed by their personal community. Once they have been approved, they must complete an online training program.

This concept, which originated in Boston in 2009, is continuing to expand into new cities to provide others their help. In cities where it is currently located, you can get help anytime, anywhere, from TaskRabbits in your area. There are times where everyone has needed or will need help.

TaskRabbits are there to make your life a bit simpler and less stressful by providing the support you need. For the most part individuals who have used the service have left generally positive reviews.

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Customer Responses, Reviews, or Complaints

Average Rating for " TaskRabbit " is 1.71 out of 5 based on 28 reviews.
  • I put in a request for general maintenance. I did not book anyone, message anyone, speak to anyone but a “Chad” texted me..guess this am to say he was on his way. I told him I never booked anyone, he said I did because I opened message it automatically booked and PAID for him. I was not even home. Why would I book a service and then just forget…in 2 days?! I didn’t. Nor did my husband. This man kept insisting I booked him and he was going to my house. This was all very dodgy and a little frightening because of his insistence. I told him not to go to my house and that I’d contact police. He told me I ‘wasn’t all there” when it was clear the scam wouldn’t work. Their site is useless, convoluted, impossible to navigate and I don’t use apps. Customer Service equally abhorrent. Do not give these people your address or contact information or credit card as it appears any random person will use them to attempt to enter your home at a random time and/or they will charge you fir services you never agreed to. Scammy and scary.

    I hired a tasker on Feb 23 and Feb 28. This tasker was hired to do some repairs and I just have to tell you it is awful what we are going through. He went to the property and did a list of the repairs we need, mentioned he needed all the materials and if i can do a home depot phone payment at check out, i did that and to my surprise he added a lot of stuff that we never agreed for him to buy, including tools for him and various stuff never authorized, the total was $670.00.

    After the tasker mentioned he needed all the repair labor payment upfront, on several conversations he was clear that if we don't pay him upfront he will keep the $670.00 in materials, all the time we were getting threats from him, he told us to open a new project on taskrabbit and that he will charge the account for all his labor upfront or he will just steal all of the materials since he took all of them to his house. Feb 28 he did the charge of his labor, March 20 and he has done no work on the property, got all the labor money upfront as he wanted and has all the materials too.

    It is disgusting what we are dealing with taskrabbit, we are victims of threats so we dont lose the materials and a lot of problems. We have no materials, he already got all his labor money, we have no work done for over three weeks, we had to hire a locksmith because he kept and refused to provide the keys. A Cleveland police report is already opened for the stolen materials. The reality is taskrabbit has ignored everything that is going on, we have over $1,581.92 lost and this company just ignored everything.

    The last message from this fraudulent company, after sending them all the text messages where we were extorted, messages showing he was asking for all the labor money or he will keep the materials, police reports. Task rabbit response is they dont see any problems and to deal with Cleveland Police.

    This company is a scam, is trash.

    File complaints with BBB bureau, your state attorney office, attorney general, FTC, contact your local TV station, people are getting scammed left and right with all the reviews i see online.
  • On AUG 14, 2021 an Unauthorized Purchase: LZBFCIZM TASKER ON TASKRABBI WWW.TASKRABBI CA 08/13/2021 -$54.12 was made to my bank account. Have been unsuccessful in rectifying this error with the company. How can this be resolved? My bank account has now been closed to restrict further unauthorized charges being made. The company has been impossible to work with. This company must be a scam - beware!!!
  • task rabbit is run by a bunch of racist folks.
  • Beware of this site! The do not guarantee the work of their "taskers". I had a simple fix on a kitchen cabinet. Instead of buying a new hinge the "taker" used some kind of glue, charged me $75, then the "fix" came apart after 2 weeks. I sought help from taskrabbit, perhaps sending another tasker or a credit, and all they said was "sorry, we do not guarantee the work of our "taskers" but we will be happy to give you a $10 credit towards the next task you book with us". Come on!!!! This isn't the only failed "fix" I have experienced with a "tasker". The other was to install a bolt into a beam in the ceiling so I could hang a swinging chair for the kids. When then chair was installed and the kids sat in it the whole thing pulled out of the ceiling and they crashed to the floor. Shame on me for giving this sight a second chance. Please do not waste your money with their "taskers". They are second and third rate "handy-people"
  • I have read these responses complaint about their hired help because of a variety of issues but I am amazed but I can't say shocked anymore.

    The same type of complaints keep dropping up everywhere from people who 1 don't want to do the work themselves. I to belong to such a club. 2. The other group is people who don't know how to do the work. Sometimes I also belong to that group. . I always know the difference and admit immediately and will pay a fair living wage in my city. All of you who complained do you know what your city living wage is??? Not the min. Wage? But enough not to be on food stamps or gov. assistance? Then did you pay for or tip for travel time. Many complain about late arrival. What about your Dr visits. Do you not pay because she was late? What about major traffic and other people just taking up time talking! I saw an old sign of a mechanic repair price per hr.

    Price if you help double price ?

    Price if you teach me 4times my hourly rate. Or close to this saying so chill all you hardliners give the man of woman a brake you would want the same courtesy. I hope to find a honest worker.That gives it their best shot. If they can't we both are free to leave and go on... I will go find someone else cause I couldn't or would not do it to begin with. ARE YOU GOING TO DO IT NOW?
  • TaskRabbit is a total scam don't waist your time and money just go on craigslist and find work there it's free.
  • I'm starting to feel like this business is a scam, I completed a few tasks over a week ago and still have not been paid despite the clients paying task rabbit for my services almost immediately after I had sent them the invoice. Also had no response to my emails. Will be cancelling my account if and when I finally receive my money.
  • The business is a farse. I booked on the site for help to to clean a empty apartment to give back to the landlord.

    The agreed start time was 11:30am. The person with only one name text that she is on her way. Then she texted that

    she will be 15-20 minutes late. Noontime she still did not arrive. She arrived at 25 minutes to 1pm. At this point I have already done the cleaning of the apartment myself. I told her she is late and the work is already done by me so I don't need her, she is too late. Then this woman had the nerve to text me and say she is going to

    charge my credit card for an hour of work. There is no proper customer service to call, only e-mail and text.

    Well the bottom line is I am not paying some woman who did not work. I am working with the credit card company.

    I also have a security watch on the card, because if anyone try anything funny they are going to jail.

    There is some deception and crookedness in their business practices (didn't work but want pay)
  • While some rabbits did OK jobs, I had one rabbit who arrived late to a task which he signed up for and caused extreme inconvenience. Another rabbit was worse - basically leaves a task open for weeks and months and did not even respond to emails or inquiries until I contacted the taskrabbit customer service asking for refund. Task ended up not completed based onthe direction but I was still charged with the expense. It should be highlighted as huge warning prior to any usage that the company does not offer any type or sense of liability or responsibility over the actual completion or quality of the completion of the tasks (making the system prone to abuse). The company would simply remove the customer displaying any dissatisfaction with the service to avoid issuing refund or getting negative reviews.
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