Arrow Outlet Reviews – Legit or Scam?

Arrow OutletArrowOutlet.com is a new penny auction site.  A penny auction, if you haven’t heard of one before, is a type of auction where you purchase bids – priced at $.50 each at Arrow Outlet – to use in attempt to win brand new, popular items at extremely discounted prices.

Unlike regular auctions, you are not given the ability to bid your own price.  Instead, you simply make a bid, which raises the “cost” of the item by a few cents.  Once the clock has run out and someone has won the auction, the winner must pay the final price of the item, despite whatever costs they have already paid in bids.

In addition, the clock functions differently at a penny auction website than at traditional auction websites.  Here, every time someone bids, the clock is reset, meaning that the auction can go on indefinitely as long as people are actively bidding.  Like most other penny auction websites, if you lose your auction, you have the Buy It Now option of simply purchasing the item at full retail cost, less part of the costs of the bids you already spent during the auction.

So is Arrow Outlet Legit?

Arrow Outlet is what would happen if you crossbred a casino and a standard penny auction site.  They have so many things going on, it’s hard to know where to begin.

First, all penny auctions are heavily criticized for a variety of reasons.  Perhaps the most well known and popular criticism stems from the fact that penny auction sites are both the seller and the auctioneer, which means that the sites themselves benefit greatly from having the auctions continue as long as possible.  This tends to create many bad feelings between the buyers and the site, especially if there are ever technical or clock glitches.

But, beyond the standard criticisms of penny auction sites, Arrow Outlet has some issues that are unique to them.  First and foremost, they have the Bid-O-Matic, which is a bot they encourage their users to utilize.  The Bid-O-Matic places bids for you, and you don’t even have to be at home.  It starts and stops and bids as often as you program it to.

In addition, the more you bid, the more you “Level Up,” and each time you “Level Up,” you are given a grab bag prize which you can either accept or exchange for further bids.

Both of these features are obviously meant to encourage frequent and potentially mindless bidding, keeping in mind that each bid costs $.50.

But perhaps the biggest red flag at Arrow Outlet is their Buy It Now feature.  Unlike the way Buy It Now works at other sites, here it only takes $.10 of each bid into account when you buy the item at retail price.  For example, say you are bidding on a $50 item and use $40 in bids (which is already a bad idea).

If you lose the auction and would then like to Buy It Now, you will only be given credit for $8 toward your Buy It Now item.  So you spent $40 on bidding and $42 on the item, meaning you just paid $82 for an item that retails for $50.  It seems that there are better ways to spend your money.

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Customer Responses, Reviews, or Complaints

Average Rating for " Arrow Outlet " is 0 out of 5 based on reviews.
  • OMG I wish I would have seen these reviews first. This site is HORRIBLE. I purchased 40 bids for $20 and I used 11 bids and realized that it was a complete rip off! Every time the clock would get to 2 seconds left, someone would bid and keep extending the time. The bidding just goes on and on. You never win anything just waste money. I asked for a refund of my remaining 29 bids and will write a review regarding that procedure since they claim its so easy to get your money back. DO NOT USE THIS SITE. If it seems too good to be true, IT IS!
  • Although the color scheme could use a little work, this is one of the best sites for penny auctions I've found. I personally know a few of the high rollers on the site and they are legit people for sure.
    • Don't listen to this comment, I know arrowoutlet is doing damage control. DO NOT VISIT THIS SITE, READ ALL OTHER USERS WHO LOST BIG!!!
  • This is a MAJOR SCAM. I ran some quick stats for a few days on certain user names that always seem to be bidding. Five users racked up thousands of dollars worth of bids. These are obviously bots that are put in place to make sure that people don't win. There is no way one user would use over $100 worth of bids on ten different auctions at one time. Not worth the discount in the end.
  • I've used a lot of penny auction sites. ArrowOutlet is one of the better ones if not the best. I would rate them this way:

    Product selection - 3/5
    Ease of winning - 4/5
    Customer service - 5/5
    BBB rating - A-

    Their customer service really is top notch and helped me figure out some issues with my shipment.

  • there are some pro bidders on this site but otherwise i havent seen anything bad about the site. won about five different items from them and three level up prizes, they were all shipped within 24 hours and delivered by the end of the week...
  • Thanks for the reviews I almost fell for it
  • So bad i don't even want to talk about it
  • I spent 47.00 for nothing funny first bid pack i bid on i won in seconds (lol) which i now think was fixed anyway after 150 bids i won nothing. I tried all the small ones couldn't even win a lousy candle. (lol) There's at least 5 people bidding that are on day and nite 7 days a week running up the bids. (which i now think are bots) Trying to buy even a bid pack is near impossible w/ these people bidding on every bid pack that comes up. If there's 10 bid packs up for auction they're on everyone. I have done many penny auctions and have won many things but not on this site. My response from them was a sorry research how to bid (lol) I will be deleting my account as soon as i waste the last 9 bids i have left. Stay away from this site u will win nothing !
  • This site is a scam. They use fake bidders, it's in plain sight. The idea of "winning" an item so cheap blinds you from seeing the reality of what is going on. Before you even think about bidding, keep an eye on some of the names that pop up in the bidding wars, like NewMember12345fghsjd111 ect. You bid on items and just when you are about to win, obviously fake names (like the ones I mentioned) show up and extend the bid and it just goes on and on and on. I fell for the scam, please learn from my mistake. The only thing you can win is more bids.
  • COMPLETE RIP OFF, THIS WEBSITE IS A SCAM! RUN RUN RUN, DON'T EVEN TRY IT! THEY RIPPED ME OFF BIG TIME AND ALL I GET IS EMAILS FROM THEM. THEY ARE LIARS AND SCAMMERS DON'T WASTE YOUR TIME OR MONEY. IF YOU LIKE PEOPLE STEALING YOUR MONEY THEN GO TO ARROW OUTLET
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