Acai Optimum Reviews
Is AcaiOptimum.com Legit or a Scam?


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Acai Optimum is a website that offers acai weight loss supplements through a free trial offer.  It is also one of the last acai websites still allowing its affiliates to market their product through deceptive advertising.  If you heard about this company chances are it was through one of the many advertisements plastered all over the internet.

The ad that you probably saw is one of the sneakiest marketing strategies developed to date, and frankly I would not be surprised to find out if it was technically illegal.  When you click the advertisement you’re taken to what looks like a newspaper article profiling the Acai berry and making it out to be the miracle cure of the future.


The site is designed to look like a professional news outlet using everything from weather charts to videos and other tricks to make you feel like you’re at a legitimate news source.  However this is not the case; the site has only one page on it and contains no real reports or articles, it’s strictly created to sell you Acai Optimum.

Click the image on the right to see an example of such an article.  You can see that at the very top it even says “Advertorial” and you can be sure that none of the links work, they simply take you to the acai trial offer.

So is Acai Optimum a Scam?

The claim made by Acai Optimum is that taking their supplement will help you increase stamina and help your body minimize fat storage of foods that you eat.  They imply that this will help you lose weight, but at the bottom of the page they do stipulate that none of the claims they make are evaluated by the FDA.

Now, I’m not a dietitian that has studied the acai berry, so it’s not my place to debate the health benefits of these products.  I can tell you my opinion is that the whole Acai berry craze has been completely blown out of proportion with so many baseless claims being made you’d think it’s the next miracle cure.  It may very well be healthy for you but I can almost assure you it’s no miracle cure-all.

The other aspect to Acai Optimum that causes many people to call it a scam is in their business model.  Their whole purposes is to get you signed up for the trial period, however the trials is immediately followed by continual monthly billing.

It’s called a “negative option billing”, meaning you have to take action to stop being charged, and it’s pretty heavily frowned upon by the FTC.  If you don’t read the terms and conditions you might miss this information which states that,

If you do not cancel your order within the 14 Day Trial Period and return the Product to us within 30 days after you cancel your order, your credit card on file will be charged $79.98. If after your 14 Day Trial Period you wish to continue to receive AcaiOptimum, simply do nothing, and in approximately 30 days and continuing every 60 days thereafter (a Recurring Order), you’ll be shipped out a fresh new 60 day supply of AcaiOptimum for the low price of just $49.00 per bottle with FREE shipping. For your convenience, we will bill the credit card you provided us for your initial order.” Remember, you can cancel at any time by contacting our Customer Care Department at 1-877-825-1528 or online at acoptimumcs.com.

From what people are saying, canceling the Acai Optimum trial seems like a nightmarish headache since they want you to first contact them for a Return Merchandise Authorization RMA number and then ship the product back to them.  Many customers have complained of telephone numbers not working and staff being unresponsive.  If you need more canceling instructions call them at the above number.

Acai berry products are in really high demand right now and their price reflects that.  No one is giving them away for free and if you have signed up for a seemingly “free trial” I can assure you that you’ve just signed up for an overpriced continual billing plan and that you will have a heck of a time trying to cancel it.

After doing a fair bit of research, I’ve found only one legitimate business that sells acai supplements online.  They’re certified by the BBB with zero complaints, sell 100% pure freeze dried Acai (highest form available), and offer their products cheaper than the scam sites and with no sneaky re-bills.

AcaiBerrySite.com is by far the most reputable retailer of Acai products so if you do decide to try it, I would definitely advise you to purchase it there.

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Customer Responses, Reviews, or Complaints

Average Rating for " Acai Optimum " is 1.18 out of 5 based on 136 reviews.
  • We also got scammed! Fortunately we happened to check our credit card bill on line and noticed over $200.00 in charges for the product that was supposed to be 'free'. They billed us before we ever even received the product! We had to cancel our credit card. We heard about the product through a facebook friend, however our friend NEVER sent it! What a scam.
  • Big scam, I bought into it, and my rebate is on it's way. However they send you 2 instead of 1 bottle so this "free Product" now will cost me 99.96, when they promised $1.95.
  • Scam - ordered the free sample - when the free sample was received there were 2 bottles in the box - started reading the insert and called - the woman who answered the phone told me that I was going to be charged $99.96 for the 2nd bottle that was included with my free sample. I was advsied that I could not return the 2nd bottle -they would not let me return the full order. The literature included with the bottles said I needed a RMA # to return the product within 14 days. I received the produce 2 days ago. They refused to give me a RMA #. Spoke to a supervisior - she said she could reduce the charge to $50.00. I refused the offer as I want the full $99.96 refunded. Will contact state and federa agencies to fight this SCAM.
  • I too fell for this scam. I clearly clicked on a free trial only due to pay £1.19 postage and packing. Within minutes, I got a call from the fraud department of my bank who asked me to verify a request for £66.66. I told them I had agreed to £1.19. They knew I must have signed up for a free trial and had been mislead. unfortunately, they could only advise me to contact the company to cancel, which I did. So within 10 minutes, I placed the order and canceled it. I was given a cancellation code too. I looked on the website and my order status was shown as canceled. Two days later the goods arrived, four days later, the debit showed on my bank statement. I have just spent 35 annoying minutes trying to get someone to listen to me and it is hopeless. They will not refund my money, they are not interested in listening to me, they refused to let me speak to someone who could help. I gave up and now feel really foolish to have fallen for this scam and really angry that I have nowhere else to go. Surely someone somewhere can get this lot shut down?
  • I ordered the free trial, paid $.99 for shipping & handling and received my bottle in 3 days. But then got concerned when I started reading about all the nightmares. I was going to call my card in as lost but thought I would give the company one shot. I went online and canceled my order. I had the option of sending back the bottle or paying $19.99 and keeping it. I chose to send back and got another confirmation. It showed canceled.

    I still called customer service to follow up; got a bilingual customer serv rep immediately who was very nice and told me that he saw my cancellation, and that if I paid $2.49 I wouldn't even have to send back the bottle. That's what I did, kept the product, lost 11 lbs during the 30 days with no real lifestyle change, have never been shipped another shipment nor charged again. I do think BUYER BEWARE. I also think that all the web offers have different terms of service. My best advice is to READ the terms of service and follow the instructions. Maybe all the scams are from other sites, but the one listed above with the customer service number is the one I used and it is not a scam. You have instructions and you just have to comply with their policy to get your bottle at little cost.
  • I placed an order this morning for both the advanced colon and the acai optimum and received 2 emails in less than 30 seconds. Unfortunately though I wasn't aware of this website and the horror stories around the continual monthly billing. This nightmare has put me off wanting to even receive the trial and the possibility of having to pay for 2 lots of each product amounting in £260. So, I contacted my company's head of security and was advised to actually cancel my order with this scam company via email and cancel my credit card, given this scam company seem to stop at nothing to try and get these payments, that's exactly what I've done, although why should we have to go to these extremes.
  • I placed an order for acai optimum and the advance colon. The cost: less than $5 total for shipping with a 14 day trial from date ordered. I had confirmation #'s of order and expected confirmation via email. WRONG. No email confirm so I called the company within minutes of placing the order. I inquired about not receiving email confirmation they said wait 24hrs. I told them I wanted to verify my order. They were charging me $99 so I canceled the order via the phone. Never did receive an email confirmation from them.

    I received the order 3 days later with a charge over $200 to my account. I called the company they said no refunds and asked if I read the agreement. Yeah trial bottle plus shipping (discount code) 14 days. They would only repeat their policy. It's a scam. I'm contacting BBB and cnn,abc,fox,usa and today from the c1healthnews.com/usacaiaoptimum What a setup.
  • I fell for this but I got the last laugh.

    My credit card company offers online protection by allowing me to request a "dummy" credit card number for which I can set a limit. I set the limit at $5 when I placed the order. They sent the Acai trial plus a Cleanse trial. I emptied the bottles, requested an RMA# authorization from the website and sent them back the empty bottles as directed in the terms (which I read carefully).

    Then I went to the website and followed the instructions to cancel future order; did not use phone number, just followed the online instructions. I followed that up with an email to request cancellation confirmation which they provided within 24 hours.

    They cannot charge my credit card anything more because of the $5 spending limit I put on it. So if they send me any future products, I'm not paying for them!

    Consumers - PLEASE check with your credit card company to see if they offer this option. For my company it is called "ShopSafe." Anytime I buy online, I can go to my account and request a dummy number and give it any limit I want. The charge goes to my regular credit card statement, but since the vendor does not have my real number, they cannot make any unauthorized charges.



    Because of this.. I was able to get the last laugh!
  • I too tried the AcaiOptimum for only 90 cents. Ninety cents I couldn't go wrong if it didn't work. Well, they charged me $2.82 and then 8 cents, no big deal. Almost 3 weeks later they charged me $29.95 & then 90 cents, I thought this was for another order. The first time I called about this charge they told me to go on rebate vault.com, that wasn't easy to figure out. And then when I called again they said nothing was shipped out so they canceled my order. Now they told me that I will be credited. Whether to my account or a visa card either way is fine. Except for the first time, I got through no problem & they were very nice. So hopefully there won't be a problem with my credit.

    And to Bev, I did speak with them and they assured me that there wasn't any other charges. So they lied outright to me. Also, on the terms and agreements it didn't say anything about canceling within 14 days or you will be charged.

    Moral of the story, if it sounds too good to be true, it is. Good luck to you all on your refunds.
  • Yeah, I went to the site and when it had popups when I tried to leave, I knew something was up.

    But folks, if you want to get rid of the credit card charges, just contact your credit card company and they will reverse the charges and probably will ask you to if you want them to block these scammers from ever charging your card again. This is EASILY done.
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