Acai Optimum Reviews
Is AcaiOptimum.com Legit or a Scam?


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Acai Optimum is a website that offers acai weight loss supplements through a free trial offer.  It is also one of the last acai websites still allowing its affiliates to market their product through deceptive advertising.  If you heard about this company chances are it was through one of the many advertisements plastered all over the internet.

The ad that you probably saw is one of the sneakiest marketing strategies developed to date, and frankly I would not be surprised to find out if it was technically illegal.  When you click the advertisement you’re taken to what looks like a newspaper article profiling the Acai berry and making it out to be the miracle cure of the future.


The site is designed to look like a professional news outlet using everything from weather charts to videos and other tricks to make you feel like you’re at a legitimate news source.  However this is not the case; the site has only one page on it and contains no real reports or articles, it’s strictly created to sell you Acai Optimum.

Click the image on the right to see an example of such an article.  You can see that at the very top it even says “Advertorial” and you can be sure that none of the links work, they simply take you to the acai trial offer.

So is Acai Optimum a Scam?

The claim made by Acai Optimum is that taking their supplement will help you increase stamina and help your body minimize fat storage of foods that you eat.  They imply that this will help you lose weight, but at the bottom of the page they do stipulate that none of the claims they make are evaluated by the FDA.

Now, I’m not a dietitian that has studied the acai berry, so it’s not my place to debate the health benefits of these products.  I can tell you my opinion is that the whole Acai berry craze has been completely blown out of proportion with so many baseless claims being made you’d think it’s the next miracle cure.  It may very well be healthy for you but I can almost assure you it’s no miracle cure-all.

The other aspect to Acai Optimum that causes many people to call it a scam is in their business model.  Their whole purposes is to get you signed up for the trial period, however the trials is immediately followed by continual monthly billing.

It’s called a “negative option billing”, meaning you have to take action to stop being charged, and it’s pretty heavily frowned upon by the FTC.  If you don’t read the terms and conditions you might miss this information which states that,

If you do not cancel your order within the 14 Day Trial Period and return the Product to us within 30 days after you cancel your order, your credit card on file will be charged $79.98. If after your 14 Day Trial Period you wish to continue to receive AcaiOptimum, simply do nothing, and in approximately 30 days and continuing every 60 days thereafter (a Recurring Order), you’ll be shipped out a fresh new 60 day supply of AcaiOptimum for the low price of just $49.00 per bottle with FREE shipping. For your convenience, we will bill the credit card you provided us for your initial order.” Remember, you can cancel at any time by contacting our Customer Care Department at 1-877-825-1528 or online at acoptimumcs.com.

From what people are saying, canceling the Acai Optimum trial seems like a nightmarish headache since they want you to first contact them for a Return Merchandise Authorization RMA number and then ship the product back to them.  Many customers have complained of telephone numbers not working and staff being unresponsive.  If you need more canceling instructions call them at the above number.

Acai berry products are in really high demand right now and their price reflects that.  No one is giving them away for free and if you have signed up for a seemingly “free trial” I can assure you that you’ve just signed up for an overpriced continual billing plan and that you will have a heck of a time trying to cancel it.

After doing a fair bit of research, I’ve found only one legitimate business that sells acai supplements online.  They’re certified by the BBB with zero complaints, sell 100% pure freeze dried Acai (highest form available), and offer their products cheaper than the scam sites and with no sneaky re-bills.

AcaiBerrySite.com is by far the most reputable retailer of Acai products so if you do decide to try it, I would definitely advise you to purchase it there.

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Customer Responses, Reviews, or Complaints

Average Rating for " Acai Optimum " is 1.18 out of 5 based on 136 reviews.
  • This is a joke...supposed to get a trial sample for $1.19...next thing I know my bank account was robbed of almost $100. By the time I got thru to the company, to a rude customer service rep without a grasp of the English language, I was totally frustrated. I was told I now have to go online and find a rebate form, and they refund the money with a Visa card...I said I'd better not be getting any more of this junk...I was "assured" that wouldn't happen. This company is a total scam and should be put out of business. My next project is to find every place that I can to complain about them...they're criminal.
  • I also tried acai optimum and was also unable to reverse the charges or return all of the product to them intact. They said it wasn't part of a Mail In Rebate program, so I wasn't eligible for the rebate. What a load of dung. We have to get this to the Justice Department for Fraudulent behaviors. Please send your complaints about this company to the U.S. Justice Department so that something will be done!!!!!
  • A (false) Facebook link led me to this company where I could get a FREE 15 Day Trial of ACIA Optimum for just the cost of shipping, $1.95. They charged me (immediately on placing the order) $99.96. Refused to cancel the order because they said it was a Rebate program, but failed to inform me that the Rebate was void if I cancelled the 2nd shipment in 30 days (which I did, not wanting to be charged $99.96 again!). They also charged me the $1.95 shipping AND $2.00 for a "Foreign Transaction"? Then they refused to refund my money if I returned the product, BECAUSE IT WAS A REBATE PROGRAM! I have disputed this with the bank, but who knows if I'll ever see that money again. BUYER BEWARE! This company is bad news!
  • i fell for it, JUST CANCEL YOUR CARD!
  • I also got scammed. I fell for the online add and decided to sign up for the "free trail" for the shipping costs of $1.95. Only when I called to get my RMA# and cancel they tried to tell me I had signed up for the real deal not the trail and would still be charged $99.99!!!! OMG!!

    Now I am going to have to try to get my credit card company to stop payment. How can they do this kind of stuff?
  • HERES MY STORY read if you have hope for your bank account...

    OVER 5 MONTHS this company overall has charged me $10.74 I ordered last april. Cancelled RIGHT AWAY both online AND the next morning over the phone. they sent me an email saying I would no longer be charged. (Calling and dealing with this company SUCKS. i would recommend calling early in the morning (around 9am). ) they charged me 3.95 for shipping. I never received any product.

    ---four months later---

    no account activity from them, no products... then i get a $2.82 charge on my account... for no reason... i went to my bank and informed them the company was charging me for no reason, and would like a notification if they do it again.

    ---one month later---

    Irregular debit card activity email from my bank for another charge. this time for $3.95 (looks like a shipping charge right??) start to freak out a little. call my bank- they had no problem canceling my debit card and issuing me another one. BIG SIGH this company cannot charge me anymore. id say overall this was a big worrysome pain. but was fairly easy to fix. your bank is your friend :) good luck everyone
  • I fell for it, too--charged $99.96 twice. I called them up to get refund and failed. I have contacted my credit card company and put those two amounts on dispute. I wonder if anybody did that and what happened.
  • THIS IS THE BIGGEST SCAM EVER!!! any positive responses I am certain are the people who thought about this HUGE fraud!! I am sure they pay people to write positive responses as they have so many SCAM alerts about this company on the internet. I too have the exact story as most have written. Tried to cancel-get penalized, Tried to report it as fraud to Credit Card company- They knew exactly why I was calling as they had been inundated with people calling them to report them. Called- NO HELP, Went on the Live help center-HA..... that was a joke. All I can say is what goes around comes around and these people who seem to enjoy SCAMMING all of us are sitting somewhere laughing at us all! Very Sad, at least I don't have to look at myself in the mirror on a daily basis like they do and have no remorse.
  • I agree with what everyone said! Complete scam! I did both the Acai Berry and the Colon Cleanse, hate the products and I was taken for 99.96 each twice, when promised only shipping. The rebate was a nightmare to find, and then debit keeps being charged bizarre amounts after cancelling. I was one of the "suckers" who that the article from USA Today was legit! This needs to be stopped! Then I find out the company is foreign and can't get anyone who speaks decent English. A $400 lesson to be learned on not ordering products like this on-line! Never give out your credit card # if you don't know the company or they don't use pay pal.
  • I ordered the product and immediately cancelled when my credit card/debit card said i was charged like $80 as soon as it was proccessed. I was stunned but angry at myself because I didn't read the fine print. I called customer service at 8 and got straight through. The lady was nice and explained that I had to pay $19 more dollars to do an emergency cancel. I said sure and that money was taken out. I checked my bank account online and saw that the $80 was still pending so I went and got a new check card and vola. I still got the product which I would never use

    (it's not even fda approved). And i ended up paying $19 dollars for it. This was a lesson learned and I will never make that mistake again.
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