BeenVerified.com Reviews – Legit or Scam?


BeenVerified.com
from 209 reviews Review It
BeenVerified.com

 

BeenVerified.com is online database that allows anyone to perform background checks. Using just a name and a state of residence, Been Verified can provide a variety of resources on a new neighbor, a prospective date, or anyone you wish.

Been Verified is not a credit agency or a private investigator service. The records you access at Been Verified are simply a collection of publicly available records on the person in question.

You may receive one background check at a cost of $19.95, or you may become a member of the site. Members may request unlimited background checks throughout the duration of their membership.

A membership begins with a free 7 day trial, and will result in no charges if you cancel before the trial period ends. Memberships have a monthly subscription fee based on length of subscription: $8/month for 12 months, $13/month for 6 months, or $16/month for 3 months.

Do you have experience with BeenVerified.com? If so, please leave a review below.

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Customer Responses, Reviews, or Complaints

Average Rating for " Been Verified " is 1.39 out of 5 based on 209 reviews.
  • Complete waste of time and money and not worth what I paid. BeenVerified spent loads of money on TV ads and nothing on content. It dredges up already old public information that is free for anyone. Why pay for it? I doubt BeenVerified will be around in a year.
  • scam money maker it fools you, you can not even cancel, and not helpful at all facebook does better than that
    • Hi there,

      I'm the manager of BeenVerified's customer support team. I'm sorry to hear you had any trouble with the service. Please feel free to contact us directly at 1-888-579-5910 or at [email protected] for assistance. We'd be happy to work with you to answer any questions you may have and see if we can't make things right.

      We offer a few different ways to sign up, as this article describes. We offer options to purchase reports upfront, as a pay-as-you-go customer. We also offer a 7-day trial to unlimited reports, allowing you to try out the service before paying for a subscription. If you cancel during the trial period, you are not billed for a subscription. You can cancel by calling us at 888-579-5910 or emailing us at [email protected].

      Again, I'm very sorry to hear this was your experience. It would be helpful for us to know exactly what happened when you tried to use the service and what trouble you ran into when trying to contact us. I encourage you to contact us directly so we can work with you to resolve this for you.

      Kind regards,

      Carla

      BeenVerified Customer Care

      1-888-579-5910

      [email protected]
  • I used the site and checked most of the peoploe on my facebook. (boredom does funny things.) I was unable to find some people even when I knew the information I typed was correct. Many of the people who I knew had criminal reccords because they had told me about it but they were showed to be clean, infact, maybe 1 or 2 people even showed up to have a criminal history out of the hundreds of searches I did. a few of the searches did turn up intresting things but the vast magority did not.
  • Do not waste your money with this. It pretty much gives you the same information as listed in a white pages search...old address, old phone number, and many inaccurate numbers. Dreadful indeed, I feel sick to my stomach for being fooled by this service and having to pay anything. Don't.
    • Hi there,

      I’m the manager of BeenVerified’s customer support team. I'm very sorry to hear the service was not helpful for you.

      As the article above describes, we provide a searchable database of aggregated public records. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

      As it sounds like you experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. The amount of current and accurate information you are able to locate for an individual can depend on the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides. We are constantly updating and expanding our database to provide the most current and up-to-date information we possibly can.

      If you feel like you didn't get what you paid for, then we'd be happy to work with you to make this right. I encourage you to contact us directly at 1-888-579-5910 or at [email protected] so we can provide additional assistance. We look forward to hearing from you.

      Best,

      Carla

      BeenVerified Customer Care

      1-888-579-5910

      [email protected]
  • Not very helpful.

    There was no info. on at least 3 - 4 phone numbers I tried.

    Personal info. was also out of date and inadequate.
  • Scam. After signing up you are asked to pay more for more information. Typical Bait and Switch.
    • Hi Dale,

      I’m the manager of BeenVerified’s customer support team. I'm sorry to hear this was your experience.

      We provide a few different ways to sign up and access our service. You can sign up as a pay-as-you-go customer and just purchase one report with no commitment, or sign up for a subscription. We also offer different kinds of reports, depending on what you need.

      Our 7-day trial and paid subscriptions give you access to run unlimited background reports. These include personal and contact information, property reports, email searches, relatives and associates, as well as criminal records, bankruptcies, judgments and liens, and more. We also offer an option to upgrade your report to search additional databases to return information in other categories such as: watercraft ownership, gaming licenses, UCC filings and more. As you can imagine, there are many individuals for whom there would be no results in these categories. It costs us to provide this service, so at this time we offer these at an additional purchase. We are always expanding and updating our service based on the feedback from our customers, so perhaps we will provide different ways to access and pay for this information in the future.

      It would be helpful for us to know exactly what information you felt was not included in your report and required an additional purchase. I encourage you to contact us directly at 1-888-579-5910 or at [email protected] so we may provide additional assistance. If you found something unclear when signing up - then that is important feedback for us to hear as we continue to improve our services.

      If you have any additional questions, please feel free to contact us.

      Kind regards,

      Carla

      BeenVerified Customer Care

      1-888-579-5910

      [email protected]
    • The same thing happened to me. It offered me a one time search for $1 then charged me an additional $19.95. It showed that I had 24 searches left (out of 25) and I was never given the chance to put in a birthdate. The one person it found was not even close. I tried to get my money back and custumer service said it would be taken care of. No money has been returned to my account almost a week later. Total SCAM from my experience.
  • As a retired federal agent who occasionally conducts contract security inquiries, I have been pleased with the results of Been Verified.

    Remember, it will only tell you information that is of public record. It appears they have access to certain credit reporting information. Not all arrests are recorded because many times the arrested party never gets to the conviction stage. Therefore there will be no public record of a court conviction.

    There will always be people with identical names and sometimes with the same birth date. Therefore, you must be aware of duplicate hits. Use your best judgment.

    It does not have access to social security information - even federal investigators have a hard time getting this data from the Social Security Administration without a subpoena.

    Overall, I have had good success with Been Verified.
  • Tries the iPhone App, and looked for a friend from High School who I have been trying to locate for the better part of 20 years.

    Entered the name, scanned the list to the approximate age, and recognized his brother & sister. Took 45 seconds, and he is now found.
  • Every time I try to call the customer service number I get a message that an error occurred and can't cancel my membership sucks
    • Hi JN,

      I’m the manager of BeenVerified’s customer support team. I hope that you were able to reach us directly shortly after this comment and that we were able to resolve this for you.

      I'm not familiar with the error message you received, but you can always select to speak with a representative. Customer service is available at 1-888-579-5910 8am to 9pm Mondays - Fridays and 12pm - 8pm Saturdays and Sundays. You can also always email us at [email protected].

      If you have any additional questions, please feel free to contact us.

      Best,

      Carla

      BeenVerified Customer Care

      1-888-579-5910

      [email protected]
    • Call ur credit card company and tell them its an unauthorized charge.

      Call the consumer fraud division of your state attorney general and advise that they keep charging your card with no way to contact them. I have had the same experience.
  • Waste of money
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