Reviews – Legit or Scam?
from 62 reviews Review It is a website and service provided by Blackhawk Network, the largest provider of third party gift cards in the US and Canada.

At, you can purchase gift cards that may be used at over 140 different places, including clothing and accessory stores, restaurants, and service providers, amongst others. They claim that anyone can find the perfect gift in 5 minutes.

Gift cards purchased at the Gift Card Mall can be searched either by the specific retailer or by category, and can be used either online or at locations. In addition, they offer e gift cards and Choice Cards as well.

Gift Cards and E Gift Cards

When choosing a gift card from the Gift Card Mall, you can pick the retailer, the specific dollar amount, and a personal message that will be sent along to your recipient. Some cards may even be customized with a personal image for a $1.00 charge.

But Gift Card Mall offers electronic gift cards as well, which can be emailed to the recipient with instructions for downloading and printing the gift cards. An e greeting card of your choice will be delivered along with the card.

If you create an account with, then you will be notified both when your payment has been confirmed, and when your e gift card has been viewed by the recipient. also offers the Choice Card, which allows the recipient to choose their own gift card from all 140 brands carried on the site. Recipients can even request a gift card in excess of the price already paid, and cover the difference with their own credit card.

What Else to Know

Gift cards take 5 to 8 days to be shipped, unless extradited shipping is chosen. After you receive your gift card in the mail, you must go online and activate it before it can be used.

Gift Card Mall is also partnered with major grocery store chains like Jewel Osco and Safeway, so that you can find gift cards quickly and easily in your own neighborhood. Gift cards purchased at the store will be activated at time of purchase; no need to go online.

If a gift card purchased at is lost or stolen after it has been delivered, there is nothing Gift Card Mall can do to help – gift cards are essentially the same as cash, and cannot be replaced.

But if a gift card is not delivered, or if there is another problem with your card, you must call Gift Card Mall Customer Care at (877) 426-2551.

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Customer Responses, Reviews, or Complaints

Average Rating for " Gift Card Mall " is 1.06 out of 5 based on 62 reviews.
  • Total Scam!! I received a gift card of $100. Tried to use it and it was declined. It only had 0.07 cents on it. Cannot reach customer service! DO NOT waist your money!
  • Total scam. I've received 8-10 Visa gift cards over the years and maybe once was I able to actually use one to buy something. Always there's a problem registering the card, or activating it with giftcardmall. Always the website shows an error message, and customer service on the phone gives you the endless runaround. For some reason ($$$), reputable retailers like Target and Safeway sell these cards by the thousands, and they must know full well what a shameless and filthy business they're associating themselves with--never mind Visa putting their name on it. It's just another scam from the flim-flam man = DO NOT BUY!
  • I got this card as a gift and had nothing but problems trying to use it. Then I called the number on the card and cannot get anybody to talk to. Now it says there is a zero balance. ABSOLUTE SCAM COMPANY!!
  • It's fake I ordered a 10$ roblox giftcard and it never came...
  • I received gift card as a gift. I activated the card and checked the balance and it showed I had a balance of 50$ the value of the card. Then when I tried using the card it kept on getting declined. I went on the website to check balance I kept getting an error message so I called the 888 number on the back of the card.

    Once I call they take all my information over the phone and they tell me that my gift was used and they gave me date of transaction and it just so happened to be for the full value of the card. They open up dispute and then email me forms to fill out with the same information I provided to them on the phone. What was the point of calling if I had to fill out the forms.

    How many times do I have to provide the same information, the answer is 3 times until I just gave up. They were giving me the run around and they are very scammy. Every time I submitted paperwork they opened another case for the same dispute. Which means nothing ever got resolved. I never got my money back.

    You have to jump through hoops to get money back. NEVER purchase any of the gift cards from this company.

    Then they have the nerve to flood my email with customer service surveys when I haven’t received any decent customer service at all.
  • Mistakenly checked Visa gift card balance at this site, received an error. They stole the numbers and used the remainder of my Visa gift card at at DAVIDFORYOUS.COM
  • i am seeking executive contact info and will be reporting to BBB. DO NOT USE!!!
  • I tried 3 times to order gift cards for grads during the Coronavirus. After submitting a complete order I was contacted 24 hours later saying my credit card was not accepted. Obviously they are mining credit card numbers and selling them to hackers.

    I co texted the small business I was trying to support about the problem. The owners contacted Black Hawk but clearly were unable to get blackhawk to fulfill their end of the service contract. On top if it, the owners of the small restaurant I was trying to support sent me a gift certificate to apologize for the problem I had with Blackhawk Gify Mall. Buyer beware. I will file an online report with the Attorney General of Oregon Fraud Prevention online office and the Better Business Bureau on line complaint system.
    • same here in california. i escalated 3 times because they said my order was cancelled but they couldnt tell me why. im concerned they have my credit card number. now i am looking for executive contact info and better business bureau
  • complete and total scam - tried to use the card twice, both time rejected - can't even call someone and yell at them, they have no customer service. don't ever use this service unless you like to throw your money away.
  • I purchased in Weis store for teacher Christmas gift. 100 bucks wasted! I was so imbarresed and put another 100 cash to the teacher. Still trying to resolve it. Buyer beware !
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