GiftCardMall.com is a website and service provided by Blackhawk Network, the largest provider of third party gift cards in the US and Canada.
At GiftCardMall.com, you can purchase gift cards that may be used at over 140 different places, including clothing and accessory stores, restaurants, and service providers, amongst others. They claim that anyone can find the perfect gift in 5 minutes.
Gift cards purchased at the Gift Card Mall can be searched either by the specific retailer or by category, and can be used either online or at locations. In addition, they offer e gift cards and GiftCardMall.com Choice Cards as well.
Gift Cards and E Gift Cards
When choosing a gift card from the Gift Card Mall, you can pick the retailer, the specific dollar amount, and a personal message that will be sent along to your recipient. Some cards may even be customized with a personal image for a $1.00 charge.
But Gift Card Mall offers electronic gift cards as well, which can be emailed to the recipient with instructions for downloading and printing the gift cards. An e greeting card of your choice will be delivered along with the card.
If you create an account with GiftCardMall.com, then you will be notified both when your payment has been confirmed, and when your e gift card has been viewed by the recipient.
GiftCardMall.com also offers the Choice Card, which allows the recipient to choose their own gift card from all 140 brands carried on the site. Recipients can even request a gift card in excess of the price already paid, and cover the difference with their own credit card.
What Else to Know
Gift cards take 5 to 8 days to be shipped, unless extradited shipping is chosen. After you receive your gift card in the mail, you must go online and activate it before it can be used.
Gift Card Mall is also partnered with major grocery store chains like Jewel Osco and Safeway, so that you can find gift cards quickly and easily in your own neighborhood. Gift cards purchased at the store will be activated at time of purchase; no need to go online.
If a gift card purchased at GiftCardMall.com is lost or stolen after it has been delivered, there is nothing Gift Card Mall can do to help – gift cards are essentially the same as cash, and cannot be replaced.
But if a gift card is not delivered, or if there is another problem with your card, you must call Gift Card Mall Customer Care at (877) 426-2551.
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(Which is the website as it is given on the back of the card)
And I get this:
https://mygift.giftcardmall.com
I check balance (which requires 3 number code
and it says 200.00
when I try to spend it the vendor is denied.
I go back and type the site on the back of the card
www.giftcardmall.com/mygift
again it turn into https://mygift.giftcardmall.com
which now says "technical error"
now I am going to have to call the card and tell them I have been scammed by a bot!
never give your info to https://mygift.giftcardmall.com. !!!
Well noted, I will Not think about it...
I followed the necessary channels and reported the card stolen with Gift Card Mall’s dispute agency, Blackhawk Network. They told me it would take 45-90 days from the time the case was opened (March 11, 2017) to complete the investigation.
Issue #1: On March 23 I received a letter from Blackhawk Network requesting additional documentation to support my claim. The letter stated I had 10 business days from the letter’s date to provide additional paperwork or the case would be considered resolved and closed. The letter was dated March 13 but wasn’t mailed until March 20th (yup, I checked the postmark). By the time I received the letter in the mail on March 23, the 10-day deadline was nearly up. I called the next day (March 24) and spoke to a customer service rep who told me I had until midnight to submit the additional paperwork or the case would be closed. I dropped everything and submitted the documents requested via email on Fri., March 24 at 10:36pm.
Issue #2: I followed-up to see how the investigation was going on May 14, knowing that Blackhawk Network should’ve be nearing the 45-90 day timeline they allot for investigations. The customer service rep told me they never received the additional paperwork they requested and therefore my claim was not in-process. Per their request, I resent the paperwork and was told it’d require an additional 45-90 days to process.
Issue #3: On May 24 I followed-up again and this time was told they hadn’t received my resubmission. I quickly bypassed the customer service rep and spoke directly with the manager. The manager apologized profusely, asked me to resend the paperwork to the email address I’d sent it to twice previously, and reassured me she’d personally call me the very next day to follow-up. I did exactly as she asked and waited on her call the next day. Never heard from her again.
Issue #4 A few days later, I received a letter dated May 25th saying the cardholder dispute services department was still not in receipt of the requested documentation and therefore my case was considered invalid and no further action would be taken.
Resolution: We contacted our credit card company and reported the Blackhawk Network purchase as fraudulent since it was clear Blackhawk Network had no intention of returning our money. Thank goodness for Mastercard! They quickly began the investigation process to verify fraud. When I made Blackhawk aware of this, they asked me to resend everything (yes, again), and what do you know, less than a week later they decided to return our funds. It took 3 months of relentless emailing and calling, and I’m convinced had Mastercard not stepped in to launch and investigation of their own, we never would've seen that $500 again. Let this be a warning, Gift Card Mall and Blackhawk Network is a SCAM. The fact that we were finally able to chase down our money and I still filed a BBB report should tell you everything you need to know. Do not buy a gift card from them, not even if you purchase it from a reputable store.
https://www.bbb.org/greater-san-francisco/business-reviews/internet-marketing-services/blackhawk-network-inc-in-pleasanton-ca-308712/reviews-and-complaints?section=complaints