LowerMyBills.com is a website that claims to provide you with quotes from competing companies to ensure that you can get the lowest possible monthly payments on everything from mortgage to car insurance.
In order to provide you with these quotes, Lower My Bills must acquire from you a vast amount of personal information. Your address, phone number, email address, social security number, credit score – the list goes on and on.
After you have provided them with this information, Lower My Bills promises to provide you with the best possible quote. Yet, after submitting all your information, instead of receiving a quote from Lower My Bills, you are told you will be contacted within 24 hours with a quote.
How Does LowerMyBills Work?
LowerMyBills.com essentially collects your information and then sells it to everyone they can. Their Privacy Policy states plainly that your information will be given to all companies or partners that can provide you information that you requested – say, information on lowering your car insurance – and every company they partner with who can give you information on products or services you may be interested in. This last line basically gives them the ability to disseminate your information to anyone they wish.
Many customers complain that they were led to believe through the company advertisements that they would be provided with information and quotes online. However, after their information was submitted, they received no information online, rather they began receiving multiple phone calls a day from various salespeople who had their information and were hoping to sell them a service.
What You Should Know About LowerMyBills
First, Lower My Bills attempts to attain a large amount of personal and financial information from you on their website. Perhaps the biggest issue with Lower My Bills is that there is no such thing as “submitting” your information. As you go through the process of filling out your info, you are given vague messages urging you to answer further questions and fill out more and more information.
But what you don’t realize is that every time you move forward in the process, the information that you have filled out is collected and given to salespeople to use to contact you. It doesn’t matter if you quit halfway through the process or one minute into the process – whatever info you filled out is considered submitted, and then taken and given out to salespeople.
Another issue with Lower My Bills is that because they are linked to mortgage institutions and therefore have the ability to collect large amounts of personal financial information over the internet, their Terms page states that they cannot and will not “delete” your information. Because of the Federal Financial Privacy Law, they must store your financial information for a set period of time.
Therefore, if you contact them and ask them to “delete” your information, your request will go ignored, and you will continue receiving phone calls and emails from advertisers and salespeople. Instead, request that they stop sharing or selling your information to their partners or other companies.
Finally, though LowerMyBills.com claims to be an Experian company, they are considered an entirely different branch of the corporation, so any phone calls to Experian requesting help or assistance in dealing with Lower My Bills will be ignored. In order to deal with Lower My Bills directly, please send all requests in writing to:
LowerMyBills.com
Attn: Law Department
4859 W Slauson Ave #405
Los Angeles, CA 90056
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At this point it is 0822 hours and I have still not received any Auto Insurance Quotes" and as a matter of fact, the lowermybills.com web page is still (with the common loading icon) processing my information. I will leave this site on my Computer and I will not shut it down for any reason what so ever, until the lowermybills.com owners provide to me what they promised me and my wife, a Auto Insurance Quote, (promised to us immediately upon receiving all the personal information that they've requested). Further, I will upon finishing this review be contacting all the companies and corporations that have associated them selves as per the Logos on the website. Three examples are eTrust, Verisign Secured and The B.B.B. I will be reporting my experience with them and lowermybills.com to The Federal Trade Commission, Dunn & Bradstreet, as well as the local and Federal Authorities in each respective jurisdiction, as these Companies and Corporations are bound by their phisical locations, be it City, County or State License or Incorporation. Finally, as I type it is now 0840 hours on this day 17 Nov. 2012 and the lowermybills.com website has not kept their contractual agreement and promise to me and my wife, and the "Swirling Loading Icon" continues to say their "Processing my Information"... I can't help but to notice this "Swirling Icon" they have chosen to give my wife and I instead of the Auto Insurance Quote they Promised resembeles a "Clock"... "A Clock that "they" have chosen that is Counting Very Rapidly Down to that Final Hour that they will inevitabley be going out of the business of Corupt and unscrupoulos Profiting by means of Extorting, Cheating and Preying upon The Average American Consumer... Shame on you "lowermybills.com" and Shame on anyone associated with "lowermybills.com"... Signed Tony Lee Graves...
I'm prepared for the calls,... I, just as rudely, tell them to take me off their list and stop calling me or legal action will follow. Usually that does the trick.
Message to all,... Don't be affraid to abruptly cut these sales people off and tell them to take your number off their list and never call you back. E-mails are directly reported as spam.
Caveat Emptor - Buyer truely BEWARE.