These jobs generally require a computer, a headset, and a quiet place to work. Background noises such as children, music, television or pets is generally not tolerated. Almost all companies require that you have a fast internet connection such as DSL/Cable.
Here are a few quick tips if you’re trying to figure out whether a work from home call center job is right for you. You should have a pleasant phone voice as you will be dealing with all kinds of customers who may be happy, sad, or furious. You should feel comfortable handling any and all situations that arise.
You should also be able to type and carry on a conversation at the same time. While experience is not always necessary, it certainly helps when you are competing against a lot of home workers looking to get the same job as you are.
Here is a list of companies known to hire people who work from their homes. However just because a company is listed here, does not guarantee that they are hiring at the moment. Always respect the requests and requirements of each company you apply to.
List of Work at Home Customer Service Companies – (Updated for 2018)
1-800-Flowers.com – Customer Service Representatives
Must live in one of the following states – Delaware, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon, or Virginia. Candidates must have a reliable high-speed internet connection, dedicated land line telephone for incoming calls and a typing speed of at least 35 wpm. Prior call center experience preferred. See the website for more information.
ACDDirect.com – Virtual Call Center Agent
Requirements include previous call center experience (preferably work at home), high speed internet access, and dedicated phone line. Your work space must be a dedicated office with a door as there is zero tolerance for background noise during calls. Visit the website to learn more.
Advanis – Telephone Research Interviewer
Market Research company looking for telephone interviewers. Must have good customer service skills, PC with high speed internet service, and a quiet, private place in your home to do this job. Must have a land line phone in office space and a corded headset with noise canceling microphone. See website for further information.
Alorica At Home – WAH Customer Service Telephone Reps
West at Home Agents handle calls for a variety of products and services. Must have Cable or DSL internet connection and PC compatible computer. Headsets also required. See the website for more details and online application.
Arise – Customer Service Reps
Using a computer, a telephone line and a broadband access connection, accept and service inbound customer service / sales calls from clients while at home. Training usually takes between one and four weeks. See website for details and application.
ARO INC – Customer Service
Remote employee requirements include high-speed internet via cable or DSL (Satellite not compatible), dedicated work space, and fully update computer system. Training conducted via web. See website for frequently asked questions and online application.
Aspire – Home-based Brand Ambassador – Customer Support
Brand Ambassadors are independent contractors that provide inbound call-taking services to Customers of retail wholesalers via phone. Applicants should have 1+ years of customer service experience and commit to work up to 34 hours per week. Visit the website for more information.
ChannelBlend.com – Customer Service Representative
Agents usually spend about 2 weeks in the training center before soloing at home. Once we provide them with extensive training by our internal staff, the At-Home agents perform at a level that consistently exceeds our clients’ expectations.
Convergys – Remote Agent
Remote Agents receive incoming calls from customers. Must have Cable or DSL Internet access. Other requirements include a quiet place in your home to work, noise-canceling USB headset, and a PC that meets their minimum standards. See the website for more information and to apply online..
eCallogy – Customer Service – Utah Only
Applicants must have an Internet connection and an extra phone line that will be used to receive calls while connected to the Internet. This means two active telephone lines OR DSL. Must have Windows 98 or higher and Internet Explorer 5.0 or higher. Work area must be free from home noises during shifts.
Live Ops – Home-Based Telephone Reps
Previous sales and teleservices experience is a huge plus although not necessary. Must have high-speed Internet connection – DSL or Cable and a separate phone line. Complete the online application to get started.
MicahTek, Inc – Customer Service Reps
Requirements include a Land-Based phone line (without call-waiting), PC with Windows XP, internet browser experience, high-speed cable or DSL internet service, quiet and business-like work environment, polite and friendly attitude, dedicated work ethic and excellent customer service skills.
Service 800 – Customer Service Representatives
Previous customer service experience, computer knowledge and telephone skills are mandatory. Must have high speed internet connection and separate dedicated voice phone line. See the website for more information and online application.
SYKES Home – Customer Service Representatives
Must have high speed internet via Cable or DSL, ability to be online and on a phone call simultaneously via a landline, reliably-quiet home work environment during scheduled work periods, and a reliable personal computer running Windows 98 or later with Internet Explorer 6.0. More details and online application at the website.
[email protected] – Customer Service
[email protected] work involves inbound customer service inquiries. Must have high speed internet (Cable or DSL) as well as an analog land-line telephone and a quiet work area that is free from background noises. See the website for further information.
Transcom – Customer Service Representatives
CSR’s must be available to work 20 hours or more per week. Must have high speed internet access, corded traditional phone and hands-free headset, professional and articulate phone voice, and a quiet work environment. See the website for further information and online application.
Working Solutions – Call Center Work
All projects require a broadband internet connection. A Windows 2000 or Windows XP operating system is also required. Must also have a telephone line, telephone headset, working printer, and a quiet, uninterrupted work environment during all working hours.
XAct TeleSolutions – Customer Service Professionals
Taking calls in a fast paced, customer driven environment working from your home office. Bilingual a plus. Computer and high speed Internet connection required. Complete the online application form.
Additional Work at Home Customer Service Companies: