Web.com Reviews – Legit or Scam?

from 16 reviews Review It


Web.com is a new website founded to help small businesses success online by giving them access to well designed, maintained, and marketed websites that will get them noticed in the online community.

Web.com offers a “do it yourself” website building tool, a Facebook page building option, and the option to have them custom build your website from the ground up, which is currently free for a limited time.

If your company already has an existing website, Web.com can either redesign your website for you, give you tips on redesigning it or updating it yourself, or simply help you market your website through their Gorilla Online Marketing Solution program.

How It Works

Because building a website for your company is a very specific process, you must call Web.com at 800-338-1771 to receive a personalized consultation. Every website or Facebook page built by Web.com begins with an in depth interview with a design consultant.

It is the job of the design consultant to fully understand your business and what you hope to achieve with your website. Then, using their 13 years of experience, Web.com designers will use this information to build you a high impact website.

All websites created by Web.com are designed with search engine optimization in mind, and all sites will be provided with 30 days of free marketing services.

If you choose the option to have Web.com build your custom site for free, then you have 30 days to decide whether or not you are happy with both the website and the marketing that Web.com is providing for your site.

The Bottom Line

If you are happy, then Web.com will begin charging you a monthly fee for your hosting, maintenance, and marketing services, depending on what your site requires. If you are unhappy, you may cancel your service at no charge, but you will lose your website and the marketing that had been provided.

It seems as though the focus at Web.com is actually on website marketing, more than website design, as they provide their marketing services for free on a short term basis in order to encourage customers to use the Gorilla Online Marketing Solution long term.

The Gorilla Marketing program promises a presence all over the internet, including Google Places, mobile and GPS devices, and social media websites.

However, due to the specific needs of each individual company, no prices are published at Web.com. You must call for a consultation to determine cost of services.

If you're at OpportunityChecker.com because you are looking for a way to make money online then check out our article "7 Ways to Make Money Online" - methods that anyone can use to earn an income from home.

Would you like to add your review for
Web.com ?
If so, click here
Share This Page!

Customer Responses, Reviews, or Complaints

Average Rating for " Web.com " is 1 out of 5 based on 16 reviews.
  • I disputed with them. They charged me 18k and my credit card company refunded all for the last 4 years.
  • The absolute worst hosting company ever. Can't talk to a supervisor. Customer service is worthless. They accidentally deleted my website that it took me 3 weeks to build and wanted me pay another 150 to get it back! I've spent 6-8 hrs on the phone this week alone.
  • This company does scam customers, lies about what they said or did, uses credit cards fraudulently, will not allow customers to transfer to another registrar by not issuing an EPP Authorization Code for transfer.

    HERE IS THE ANSWER: File against them with ICANN. Without ICANN, these companies can't do business. ICANN REGULATES THEM
  • It is the worst experience that anyone would want to experience. Just try to get your Domain name transferred..... they will not allow it... Do NOT use Web.com or Networks Solutions....
  • I have been with Web.com for a month now and I am NOT happy. The posts are just thrown together.

    Like posting verbiage about a t-shirt, but have an image of a coffee mug. I send messages to have them correct it and it goes IGNORED - so I have to call. Every single week!

    Even after a full interview with me they still post whatever they want so now every Monday and Thursday on my to-do list now is to call Web.com and have them correct the post, that is IF they have it in my account on Monday like they say.

    I expect WAY MORE for $150 a month.

    I'm just sick of the added steps of calling and every week they get it WRONG! Looking for a replacement!!

    Reason of review: Bad quality.

    Monetary Loss!

    Preferred solution: I want a personal account manager that will make sure my posts are done CORRECTLY EVERY MONDAY as you all stated you would or a FULL REFUND and cancellation of services!

    I didn't like: Deceptive business practices, Failure to deliver quality as promised.
  • Complete rip off
  • This Was dumb waste of my time and money. Unauthorized charges scam don't want to refund me
  • If I could give these shysters -100 I would do so.


  • These people are totally bogus. They take your money with $thousands of unauthorized charges. When they get ca,ght they continue to re-bill your credit card company and I have been fighting a dispute with them for over one year. There service is horrible. They don't return calls, hang up on you, have inexperienced people who sound like they are still in high school.

    They produced a fictitious website of products that don't exist, just to bill me for fraudulent products. This cause much negative internet reviews. We are turning this over to an attorney and the Attorney General of the State.

    • I agree 1000% If I could give you 10000 likes for your review I would - These are a hard sell scam company - do not TRUST THEM!!!
  • Unbelievable poor service and a lot of BS that i fell for!!!
Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.