Convergys, found at www.Convergys.com, is a business process outsourcing company which specializes in outsourcing the call center functions of their client businesses to work at home call center agents.
Convergys claims that they have been a leader in customer management for over 30 years, and they specialize in helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences.
Unlike many other work at home employment opportunities, if hired by Convergys, you will be considered an actual employee of their company, and depending on the position, may even qualify for benefits.
Being a Call Center Agent
Call center agent is perhaps one of…